帳號被鎖定, 無法登入, 以致無法使用office 365, 也無法取消訂閱office 365, 但信用卡卻被定期扣款.

我要退費這筆訂單

Transferring the subscription to another account isn’t something Microsoft allows directly because subscriptions are tied to the original Microsoft account for security and licensing reasons.

Here’s what you can do instead:

Recover the locked account first using Microsoft Account Recovery. This is the only way to regain access and manage your subscription.

If recovery fails, contact Microsoft Support and provide your billing details. They can help cancel the subscription or guide you through options.

If you want the subscription under a different account, you’ll need to cancel the current one and then purchase a new subscription with the desired account.

As a safeguard, you can also ask your bank to block or dispute charges until Microsoft resolves the issue.