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Hello,
I currently have several Surface Pro 1 devices, as well as the newer Surface Connect magnetic charging adapter (used with Surface Pro 3 and later models).
Since the physical connectors on these two generations are completely different, I cannot directly connect the new charger to the Surface Pro 1. I’d like to ask: Does Microsoft officially offer an adapter or cable that can convert the new magnetic charging connector to be compatible with the older Surface Pro 1’s port?
If such an accessory exists, could you please provide the specific product model or where it can be purchased? If there is no official accessory available, what alternative charging solution does Microsoft recommend?
Hi,
From what I know, such charging adapter conversion cable is not a product released by Microsoft, and Microsoft no longer officially sells charging cables for Surface Pro 1/2 (Model 1536). You could buy those from third party platforms, though quality may vary.
For an official recommendation you might want to contact Microsoft at https://support.microsoft.com/en-us/home/contact?SourceApp=surfaceweb1. Most people on this forum are not Microsoft employees and can't speak for Microsoft.
Thanks!
