Não recebo SMS de verificação

Question

Não recebo SMS de verificação

renan bertolazo 20

Estou tentando adicionar um email de recuperação e pede para incluir uma etapa adicional de segurança onde diz que vou receber um SMS, coloco os ultimos 4 dígitos do meu número e não recebo nunca o SMS, esse problema ja tenho a meses.

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Answer 1

Hello, thank you for reaching out to Microsoft Q&A.

May I please know if your Phone blocks text from Unknown numbers?
Check your Blocked senders lists and clear the numbers, and try requesting the verification code again.

If not, try connecting your device to a different Wi-Fi network, such as a Mobile network, and see if you can get the verification code on your Phone number.

To add a new Security information -

Go to the Advanced security options page - https://account.live.com/proofs/manage/additional
Copy and paste this link on an incognito tab on your mobile or PC web browser.
If you are signed in by verifying your Identity, select Add a New way to sign in or verify.
Enter your recovery email address.
You will get the verification code on your recovery email address to confirm the email.
Enter the verification code to add your email address.

Let me know how it goes.