I can't have access to my Outlook email account

Hello,

I am desperate because I need my email for work!

I am unable to access my email account.

I tried to access both in my iphone and in my laptop.

I have tried for several times to access the account in the phone. It kept asking me to go to definitions. It asked for codes in the authentication app. I provided the codes and nothing happened. In ended up changing the password. Now I can't access the email neither in my phone nor in my PC.

I need the email to function urgently because I use it for work.

Please indicate the steps that I should follow to resolve this issue.

Thank you in advance.

Best regards,

Florence