Não consigo remover o Hijack - possiblehostsfilehijack apesar de já ter escaneado o computador através de vários programas

Anônima
2015-09-25T22:56:21+00:00

Todas as vezes que ligo o computador, o Windows Defender detecta um malware e me dá a seguinte informação:

Itens detectados: settingsmodifier:win32/possiblehostsfilehijack

Todas as vezes eu dou o comando para limpar o computador e mando remover o arquivo.

Hoje já escanei o computador através dos programas Advanced System Protect, Malwarebytes, Supeantispyware, a ferramenta do Windows Malicious Software Removal tool e....muita coisa foi encontra e removida…menos esse hijack.

Já alterei o arquivo hosts manualmente como é indicado pelo próprio site da Microsoft e também nada resolveu.

O que mais posso fazer????

Windows para casa | Versões anteriores do Windows | Segurança e privacidade

Pergunta bloqueada. Essa pergunta foi migrada da Comunidade de Suporte da Microsoft. É possível votar se é útil, mas não é possível adicionar comentários ou respostas ou seguir a pergunta.

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Anônima
2015-09-30T18:23:44+00:00

Valeu, agora está certo.

Baixe o programa Junkware Removal Tool no link abaixo:

http://thisisudax.org/downloads/JRT.exe

Para executar corretamente o programa acima é só seguir as dicas deste tutorial:

**Tutorial do Junkware Removal Tool**

* Na sua próxima resposta poste o log (relatório) do Junkware Removal Tool que estará salvo em sua área de trabalho com o nome de JRT.txt 

Ficamos na espera.

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  1. Anônima
    2015-12-03T00:20:09+00:00

    wawaz,

    Desde 28/10 estou com o mesmo problema que você relatou no início, mas, no meu caso, ocorre quando acesso o site do Banco Santander (que tem um plugin semelhante ao do Banco do Brasil e CEF). Gostaria de saber, se possível, como você encontrou e eliminou o virus do roteador / modem (tenho um modem Alcatel e um roteador TP-Link). Agradeço a sua atenção.

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  2. Anônima
    2015-09-27T14:03:42+00:00

    Olá, Icaro. Baixei o Hijackthis, fiz o escaneamento e salvei o log que foi:

    Logfile of Trend Micro HijackThis v2.0.5

    Scan saved at 10:58:14, on 27/09/2015

    Platform: Unknown Windows (WinNT 6.02.1008)

    MSIE: Internet Explorer v11.0 (11.00.9600.17840)

    Boot mode: Normal

    Running processes:

    C:\PROGRA~2\GbPlugin\GbpSv.exe

    C:\Program Files\Dell\Dell Foundation Services\DFSSystrayUI.exe

    C:\Program Files (x86)\Google\Chrome\Application\chrome.exe

    C:\Program Files\TrueColor\TrueColorUI.exe

    C:\Program Files (x86)\Google\Chrome\Application\chrome.exe

    C:\Program Files (x86)\Adobe\Acrobat 11.0\Acrobat\acrotray.exe

    C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe

    C:\Program Files (x86)\Google\Chrome\Application\chrome.exe

    C:\Program Files\Intel\Intel(R) Rapid Storage Technology\IAStorIcon.exe

    C:\Program Files (x86)\Google\Chrome\Application\chrome.exe

    C:\Program Files (x86)\Dell Update\DellUpTray.exe

    C:\Users\wawaz\Downloads\HijackThis.exe

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://dell13.msn.com/?pc=DCJB

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896

    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/p/?LinkId=255141

    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896

    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896

    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/p/?LinkId=255141

    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = 

    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = 

    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm

    R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = 

    F2 - REG:system.ini: UserInit=userinit.exe,

    O1 - Hosts: 170.66.2.59 www2.bancobrasil.com.br # GbPlugin

    O2 - BHO: Lync Click to Call BHO - {31D09BA0-12F5-4CCE-BE8A-2923E76605DA} - C:\Program Files (x86)\Microsoft Office\Office15\OCHelper.dll

    O2 - BHO: Java(tm) Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre1.8.0_60\bin\ssv.dll

    O2 - BHO: Adobe Acrobat Create PDF Toolbar Helper - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files (x86)\Common Files\Adobe

    \Acrobat\WCIEActiveX\AcroIEFavClient.dll

    O2 - BHO: URLRedirectionBHO - {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\PROGRA~2\MICROS~1\Office15\URLREDIR.DLL

    O2 - BHO: G-Buster Browser Defense - {C41A1C0E-EA6C-11D4-B1B8-444553540000} - C:\PROGRAM FILES (X86)\GBPLUGIN\gbieh.dll

    O2 - BHO: G-Buster Browser Defense Banco Real - {C41A1C0E-EA6C-11D4-B1B8-444553540007} - C:\Program Files (x86)\GbPlugin\gbiehabn.dll

    O2 - BHO: Microsoft SkyDrive Pro Browser Helper - {D0498E0A-45B7-42AE-A9AA-ABA463DBD3BF} - C:\PROGRA~2\MICROS~1\Office15\GROOVEEX.DLL

    O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre1.8.0_60\bin\jp2ssv.dll

    O2 - BHO: SmartSelect - {F4971EE7-DAA0-4053-9964-665D8EE6A077} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\WCIEActiveX

    \AcroIEFavClient.dll

    O3 - Toolbar: Adobe Acrobat Create PDF Toolbar - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files (x86)\Common Files\Adobe

    \Acrobat\WCIEActiveX\AcroIEFavClient.dll

    O4 - HKLM..\Run: [StartCCC] "c:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\amd64\CLIStart.exe" MSRun

    O4 - HKLM..\Run: [PWRISOVM.EXE] C:\Program Files\PowerISO\PWRISOVM.EXE -startup

    O4 - HKLM..\Run: [Acrobat Assistant 8.0] "C:\Program Files (x86)\Adobe\Acrobat 11.0\Acrobat\Acrotray.exe"

    O4 - HKLM..\Run: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"

    O4 - HKCU..\Run: [SUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe

    O4 - HKLM..\Policies\Explorer\Run: [BtvStack] "C:\Program Files (x86)\Dell Wireless\Bluetooth Suite\BtvStack.exe"

    O4 - HKUS\S-1-5-18..\RunOnce: [Application Restart #0] C:\Program Files\Common Files\microsoft shared\ink\TabTip.exe /Crashed (User 

    'SISTEMA')

    O4 - HKUS.DEFAULT..\RunOnce: [Application Restart #0] C:\Program Files\Common Files\microsoft shared\ink\TabTip.exe /Crashed (User 

    'Default user')

    O8 - Extra context menu item: &Enviar para o OneNote - res://C:\PROGRA~1\MICROS~1\Office15\ONBttnIE.dll/105

    O8 - Extra context menu item: E&xportar para o Microsoft Excel - res://C:\PROGRA~1\MICROS~1\Office15\EXCEL.EXE/3000

    O9 - Extra button: Enviar para o OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\Program Files (x86)\Microsoft Office

    \Office15\ONBttnIE.dll

    O9 - Extra 'Tools' menuitem: &Enviar para o OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\Program Files (x86)\Microsoft Office

    \Office15\ONBttnIE.dll

    O9 - Extra button: Clique para Telefonar do Lync - {31D09BA0-12F5-4CCE-BE8A-2923E76605DA} - C:\Program Files (x86)\Microsoft Office

    \Office15\OCHelper.dll

    O9 - Extra 'Tools' menuitem: Clique para Telefonar do Lync - {31D09BA0-12F5-4CCE-BE8A-2923E76605DA} - C:\Program Files (x86)\Microsoft 

    Office\Office15\OCHelper.dll

    O9 - Extra button: &Anotações Vinculadas do OneNote - {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - C:\Program Files (x86)\Microsoft Office

    \Office15\ONBttnIELinkedNotes.dll

    O9 - Extra 'Tools' menuitem: &Anotações Vinculadas do OneNote - {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - C:\Program Files (x86)\Microsoft 

    Office\Office15\ONBttnIELinkedNotes.dll

    O11 - Options group: [ACCELERATED_GRAPHICS] Accelerated graphics

    O15 - Trusted Zone: www.bancobrasil.com.br

    O15 - Trusted Zone: www14.bancobrasil.com.br

    O15 - Trusted Zone: www2.bancobrasil.com.br

    O15 - Trusted Zone: www.bb.com.br

    O15 - Trusted Zone: http://www.bb.com.br

    O15 - Trusted Zone: www.santander.com.br

    O15 - Trusted Zone: www.santanderempresarial.com.br

    O15 - Trusted Zone: www.santandernet.com.br

    O15 - Trusted Zone: wwws.santandernet.com.br

    O15 - Trusted Zone: wwws2.santandernet.com.br

    O15 - Trusted Zone: www.santandernetibe.com.br

    O18 - Protocol: osf - {D924BDC6-C83A-4BD5-90D0-095128A113D1} - C:\Program Files (x86)\Microsoft Office\Office15\MSOSB.DLL

    O18 - Filter hijack: text/xml - {807583E5-5146-11D5-A672-00B0D022E945} - C:\Program Files (x86)\Common Files\Microsoft Shared

    \OFFICE15\MSOXMLMF.DLL

    O20 - Winlogon Notify:  GbPluginAbn - C:\Program Files (x86)\GbPlugin\gbiehAbn.dll

    O20 - Winlogon Notify:  GbPluginBb - C:\Program Files (x86)\GbPlugin\gbieh.dll

    O23 - Service: SAS Core Service (!SASCORE) - SUPERAntiSpyware.com - C:\Program Files\SUPERAntiSpyware\SASCORE64.EXE

    O23 - Service: Adobe Acrobat Update Service (AdobeARMservice) - Adobe Systems Incorporated - C:\Program Files (x86)\Common Files\Adobe

    \ARM\1.0\armsvc.exe

    O23 - Service: Adobe Flash Player Update Service (AdobeFlashPlayerUpdateSvc) - Adobe Systems Incorporated - C:\Windows\SysWOW64\Macromed

    \Flash\FlashPlayerUpdateService.exe

    O23 - Service: Andrea RT Filters Service (AERTFilters) - Andrea Electronics Corporation - C:\Program Files\Realtek\Audio\HDA\AERTSr64.exe

    O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\Windows\System32\alg.exe (file missing)

    O23 - Service: AMD External Events Utility - Unknown owner - C:\Windows\system32\atiesrxx.exe (file missing)

    O23 - Service: ArcGIS License Manager - Flexera Software, Inc. - C:\Program Files (x86)\ArcGIS\License10.1\bin\lmgrd.exe

    O23 - Service: AtherosSvc - Windows (R) Win 7 DDK provider - C:\Program Files (x86)\Dell Wireless\Bluetooth Suite\adminservice.exe

    O23 - Service: Intel(R) Content Protection HECI Service (cphs) - Intel Corporation - C:\Windows\SysWow64\IntelCpHeciSvc.exe

    O23 - Service: Dell Data Services - Dell - C:\Program Files\Dell\Dell Data Services\DDSSvc.exe

    O23 - Service: Dell Foundation Services - Dell - C:\Program Files\Dell\Dell Foundation Services\DFSSvc.exe

    O23 - Service: Dell Data Vault (DellDataVault) - Dell Inc. - C:\Program Files\Dell\DellDataVault\DellDataVault.exe

    O23 - Service: Dell Data Vault Wizard (DellDataVaultWiz) - Dell Inc. - C:\Program Files\Dell\DellDataVault\DellDataVaultWiz.exe

    O23 - Service: Dell Digital Delivery Service (DellDigitalDelivery) - Dell Products, LP. - C:\Program Files (x86)\Dell Digital Delivery

    \DeliveryService.exe

    O23 - Service: Dell Product Registration Manager (DellProdRegManager) - Aviata, Inc. - C:\Program Files (x86)\Dell Product Registration

    \regmgrsvc.exe

    O23 - Service: Dell Update Service (DellUpdate) - Dell Inc. - C:\Program Files (x86)\Dell Update\DellUpService.exe

    O23 - Service: @%SystemRoot%\system32\efssvc.dll,-100 (EFS) - Unknown owner - C:\Windows\System32\lsass.exe (file missing)

    O23 - Service: @%systemroot%\system32\fxsresm.dll,-118 (Fax) - Unknown owner - C:\Windows\system32\fxssvc.exe (file missing)

    O23 - Service: FLEXnet Licensing Service - Flexera Software, Inc. - C:\Program Files (x86)\Common Files\Macrovision Shared\FLEXnet 

    Publisher\FNPLicensingService.exe

    O23 - Service: Gbp Service (GbpSv) - GAS Tecnologia - C:\PROGRA~2\GbPlugin\GbpSv.exe

    O23 - Service: Serviço do Google Update (gupdate) (gupdate) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe

    O23 - Service: Serviço do Google Update (gupdatem) (gupdatem) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe

    O23 - Service: Intel(R) Rapid Storage Technology (IAStorDataMgrSvc) - Intel Corporation - C:\Program Files\Intel\Intel(R) Rapid Storage 

    Technology\IAStorDataMgrSvc.exe

    O23 - Service: @%SystemRoot%\system32\ieetwcollectorres.dll,-1000 (IEEtwCollectorService) - Unknown owner - C:\Windows

    \system32\IEEtwCollector.exe (file missing)

    O23 - Service: Intel(R) HD Graphics Control Panel Service (igfxCUIService1.0.0.0) - Unknown owner - C:\Windows\system32\igfxCUIService.exe 

    (file missing)

    O23 - Service: Intel(R) Capability Licensing Service Interface - Intel(R) Corporation - c:\Program Files\Intel\iCLS Client\HeciServer.exe

    O23 - Service: Intel(R) Capability Licensing Service TCP IP Interface - Intel(R) Corporation - c:\Program Files\Intel\iCLS Client

    \SocketHeciServer.exe

    O23 - Service: Intel(R) Dynamic Application Loader Host Interface Service (jhi_service) - Intel Corporation - C:\Program Files 

    (x86)\Intel\Intel(R) Management Engine Components\DAL\jhi_service.exe

    O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)

    O23 - Service: Intel(R) Management and Security Application Local Management Service (LMS) - Intel Corporation - C:\Program Files 

    (x86)\Intel\Intel(R) Management Engine Components\LMS\LMS.exe

    O23 - Service: MBAMScheduler - Malwarebytes Corporation - C:\Program Files (x86)\Malwarebytes Anti-Malware\mbamscheduler.exe

    O23 - Service: MBAMService - Malwarebytes Corporation - C:\Program Files (x86)\Malwarebytes Anti-Malware\mbamservice.exe

    O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\Windows\System32\msdtc.exe (file missing)

    O23 - Service: My Dell Client Framework - Dell Inc. - C:\Program Files (x86)\Dell\My Dell Client Framework\Dell.ClientFramework.exe

    O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)

    O23 - Service: Protexis Licensing V2 x64 (PSI_SVC_2_x64) - arvato digital services llc - c:\Program Files\Common Files\Protexis\License 

    Service\PsiService_2.exe

    O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\Windows\system32\locator.exe (file missing)

    O23 - Service: Realtek Audio Service (RtkAudioService) - Realtek Semiconductor - C:\Program Files\Realtek\Audio\HDA\RtkAudioService64.exe

    O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)

    O23 - Service: SoftThinks Agent Service (SftService) - SoftThinks SAS - C:\Program Files (x86)\Dell Backup and Recovery\sftservice.exe

    O23 - Service: @%SystemRoot%\system32\snmptrap.exe,-3 (SNMPTRAP) - Unknown owner - C:\Windows\System32\snmptrap.exe (file missing)

    O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\Windows\System32\spoolsv.exe (file missing)

    O23 - Service: @%SystemRoot%\system32\sppsvc.exe,-101 (sppsvc) - Unknown owner - C:\Windows\system32\sppsvc.exe (file missing)

    O23 - Service: Dell SupportAssist Agent (SupportAssistAgent) - Dell Inc. - C:\Program Files (x86)\Dell\SupportAssistAgent\bin

    \SupportAssistAgent.exe

    O23 - Service: TrueColorALS - Unknown owner - C:\Program Files\TrueColor\TrueColorALS.exe

    O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\Windows\system32\UI0Detect.exe (file missing)

    O23 - Service: @%SystemRoot%\system32\vaultsvc.dll,-1003 (VaultSvc) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)

    O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\Windows\System32\vds.exe (file missing)

    O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\Windows\system32\vssvc.exe (file missing)

    O23 - Service: Warsaw Technology - GAS Tecnologia LTDA - C:\Program Files\Diebold\Warsaw\core.exe

    O23 - Service: @%systemroot%\system32\wbengine.exe,-104 (wbengine) - Unknown owner - C:\Windows\system32\wbengine.exe (file missing)

    O23 - Service: @%ProgramFiles%\Windows Defender\MpAsDesc.dll,-320 (WdNisSvc) - Unknown owner - C:\Program Files (x86)\Windows Defender

    \NisSrv.exe (file missing)

    O23 - Service: @%ProgramFiles%\Windows Defender\MpAsDesc.dll,-310 (WinDefend) - Unknown owner - C:\Program Files (x86)\Windows Defender

    \MsMpEng.exe (file missing)

    O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\Windows\system32\wbem\WmiApSrv.exe (file 

    missing)

    O23 - Service: @%PROGRAMFILES%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - C:\Program Files (x86)\Windows 

    Media Player\wmpnetwk.exe (file missing)

    O23 - Service: Wyse PocketCloud (WysePocketCloud) - Unknown owner - C:\Program Files (x86)\Wyse\PocketCloud\PocketCloudService.exe

    O23 - Service: Wyse RemoteAccess (WyseRemoteAccess) - DELL Inc. - C:\Program Files (x86)\Wyse\PocketCloud\WyseRemoteAccess.exe

    --

    End of file - 14260 bytes

    Logfile of Trend Micro HijackThis v2.0.5

    Scan saved at 10:58:14, on 27/09/2015

    Platform: Unknown Windows (WinNT 6.02.1008)

    MSIE: Internet Explorer v11.0 (11.00.9600.17840)

    Boot mode: Normal

    Running processes:

    C:\PROGRA~2\GbPlugin\GbpSv.exe

    C:\Program Files\Dell\Dell Foundation Services\DFSSystrayUI.exe

    C:\Program Files (x86)\Google\Chrome\Application\chrome.exe

    C:\Program Files\TrueColor\TrueColorUI.exe

    C:\Program Files (x86)\Google\Chrome\Application\chrome.exe

    C:\Program Files (x86)\Adobe\Acrobat 11.0\Acrobat\acrotray.exe

    C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe

    C:\Program Files (x86)\Google\Chrome\Application\chrome.exe

    C:\Program Files\Intel\Intel(R) Rapid Storage Technology\IAStorIcon.exe

    C:\Program Files (x86)\Google\Chrome\Application\chrome.exe

    C:\Program Files (x86)\Dell Update\DellUpTray.exe

    C:\Users\wawaz\Downloads\HijackThis.exe

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://dell13.msn.com/?pc=DCJB

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896

    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/p/?LinkId=255141

    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896

    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896

    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/p/?LinkId=255141

    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = 

    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = 

    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm

    R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = 

    F2 - REG:system.ini: UserInit=userinit.exe,

    O1 - Hosts: 170.66.2.59 www2.bancobrasil.com.br # GbPlugin

    O2 - BHO: Lync Click to Call BHO - {31D09BA0-12F5-4CCE-BE8A-2923E76605DA} - C:\Program Files (x86)\Microsoft Office\Office15\OCHelper.dll

    O2 - BHO: Java(tm) Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre1.8.0_60\bin\ssv.dll

    O2 - BHO: Adobe Acrobat Create PDF Toolbar Helper - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files (x86)\Common Files\Adobe

    \Acrobat\WCIEActiveX\AcroIEFavClient.dll

    O2 - BHO: URLRedirectionBHO - {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\PROGRA~2\MICROS~1\Office15\URLREDIR.DLL

    O2 - BHO: G-Buster Browser Defense - {C41A1C0E-EA6C-11D4-B1B8-444553540000} - C:\PROGRAM FILES (X86)\GBPLUGIN\gbieh.dll

    O2 - BHO: G-Buster Browser Defense Banco Real - {C41A1C0E-EA6C-11D4-B1B8-444553540007} - C:\Program Files (x86)\GbPlugin\gbiehabn.dll

    O2 - BHO: Microsoft SkyDrive Pro Browser Helper - {D0498E0A-45B7-42AE-A9AA-ABA463DBD3BF} - C:\PROGRA~2\MICROS~1\Office15\GROOVEEX.DLL

    O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre1.8.0_60\bin\jp2ssv.dll

    O2 - BHO: SmartSelect - {F4971EE7-DAA0-4053-9964-665D8EE6A077} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\WCIEActiveX

    \AcroIEFavClient.dll

    O3 - Toolbar: Adobe Acrobat Create PDF Toolbar - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files (x86)\Common Files\Adobe

    \Acrobat\WCIEActiveX\AcroIEFavClient.dll

    O4 - HKLM..\Run: [StartCCC] "c:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\amd64\CLIStart.exe" MSRun

    O4 - HKLM..\Run: [PWRISOVM.EXE] C:\Program Files\PowerISO\PWRISOVM.EXE -startup

    O4 - HKLM..\Run: [Acrobat Assistant 8.0] "C:\Program Files (x86)\Adobe\Acrobat 11.0\Acrobat\Acrotray.exe"

    O4 - HKLM..\Run: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"

    O4 - HKCU..\Run: [SUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe

    O4 - HKLM..\Policies\Explorer\Run: [BtvStack] "C:\Program Files (x86)\Dell Wireless\Bluetooth Suite\BtvStack.exe"

    O4 - HKUS\S-1-5-18..\RunOnce: [Application Restart #0] C:\Program Files\Common Files\microsoft shared\ink\TabTip.exe /Crashed (User 

    'SISTEMA')

    O4 - HKUS.DEFAULT..\RunOnce: [Application Restart #0] C:\Program Files\Common Files\microsoft shared\ink\TabTip.exe /Crashed (User 

    'Default user')

    O8 - Extra context menu item: &Enviar para o OneNote - res://C:\PROGRA~1\MICROS~1\Office15\ONBttnIE.dll/105

    O8 - Extra context menu item: E&xportar para o Microsoft Excel - res://C:\PROGRA~1\MICROS~1\Office15\EXCEL.EXE/3000

    O9 - Extra button: Enviar para o OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\Program Files (x86)\Microsoft Office

    \Office15\ONBttnIE.dll

    O9 - Extra 'Tools' menuitem: &Enviar para o OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\Program Files (x86)\Microsoft Office

    \Office15\ONBttnIE.dll

    O9 - Extra button: Clique para Telefonar do Lync - {31D09BA0-12F5-4CCE-BE8A-2923E76605DA} - C:\Program Files (x86)\Microsoft Office

    \Office15\OCHelper.dll

    O9 - Extra 'Tools' menuitem: Clique para Telefonar do Lync - {31D09BA0-12F5-4CCE-BE8A-2923E76605DA} - C:\Program Files (x86)\Microsoft 

    Office\Office15\OCHelper.dll

    O9 - Extra button: &Anotações Vinculadas do OneNote - {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - C:\Program Files (x86)\Microsoft Office

    \Office15\ONBttnIELinkedNotes.dll

    O9 - Extra 'Tools' menuitem: &Anotações Vinculadas do OneNote - {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - C:\Program Files (x86)\Microsoft 

    Office\Office15\ONBttnIELinkedNotes.dll

    O11 - Options group: [ACCELERATED_GRAPHICS] Accelerated graphics

    O15 - Trusted Zone: www.bancobrasil.com.br

    O15 - Trusted Zone: www14.bancobrasil.com.br

    O15 - Trusted Zone: www2.bancobrasil.com.br

    O15 - Trusted Zone: www.bb.com.br

    O15 - Trusted Zone: http://www.bb.com.br

    O15 - Trusted Zone: www.santander.com.br

    O15 - Trusted Zone: www.santanderempresarial.com.br

    O15 - Trusted Zone: www.santandernet.com.br

    O15 - Trusted Zone: wwws.santandernet.com.br

    O15 - Trusted Zone: wwws2.santandernet.com.br

    O15 - Trusted Zone: www.santandernetibe.com.br

    O18 - Protocol: osf - {D924BDC6-C83A-4BD5-90D0-095128A113D1} - C:\Program Files (x86)\Microsoft Office\Office15\MSOSB.DLL

    O18 - Filter hijack: text/xml - {807583E5-5146-11D5-A672-00B0D022E945} - C:\Program Files (x86)\Common Files\Microsoft Shared

    \OFFICE15\MSOXMLMF.DLL

    O20 - Winlogon Notify:  GbPluginAbn - C:\Program Files (x86)\GbPlugin\gbiehAbn.dll

    O20 - Winlogon Notify:  GbPluginBb - C:\Program Files (x86)\GbPlugin\gbieh.dll

    O23 - Service: SAS Core Service (!SASCORE) - SUPERAntiSpyware.com - C:\Program Files\SUPERAntiSpyware\SASCORE64.EXE

    O23 - Service: Adobe Acrobat Update Service (AdobeARMservice) - Adobe Systems Incorporated - C:\Program Files (x86)\Common Files\Adobe

    \ARM\1.0\armsvc.exe

    O23 - Service: Adobe Flash Player Update Service (AdobeFlashPlayerUpdateSvc) - Adobe Systems Incorporated - C:\Windows\SysWOW64\Macromed

    \Flash\FlashPlayerUpdateService.exe

    O23 - Service: Andrea RT Filters Service (AERTFilters) - Andrea Electronics Corporation - C:\Program Files\Realtek\Audio\HDA\AERTSr64.exe

    O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\Windows\System32\alg.exe (file missing)

    O23 - Service: AMD External Events Utility - Unknown owner - C:\Windows\system32\atiesrxx.exe (file missing)

    O23 - Service: ArcGIS License Manager - Flexera Software, Inc. - C:\Program Files (x86)\ArcGIS\License10.1\bin\lmgrd.exe

    O23 - Service: AtherosSvc - Windows (R) Win 7 DDK provider - C:\Program Files (x86)\Dell Wireless\Bluetooth Suite\adminservice.exe

    O23 - Service: Intel(R) Content Protection HECI Service (cphs) - Intel Corporation - C:\Windows\SysWow64\IntelCpHeciSvc.exe

    O23 - Service: Dell Data Services - Dell - C:\Program Files\Dell\Dell Data Services\DDSSvc.exe

    O23 - Service: Dell Foundation Services - Dell - C:\Program Files\Dell\Dell Foundation Services\DFSSvc.exe

    O23 - Service: Dell Data Vault (DellDataVault) - Dell Inc. - C:\Program Files\Dell\DellDataVault\DellDataVault.exe

    O23 - Service: Dell Data Vault Wizard (DellDataVaultWiz) - Dell Inc. - C:\Program Files\Dell\DellDataVault\DellDataVaultWiz.exe

    O23 - Service: Dell Digital Delivery Service (DellDigitalDelivery) - Dell Products, LP. - C:\Program Files (x86)\Dell Digital Delivery

    \DeliveryService.exe

    O23 - Service: Dell Product Registration Manager (DellProdRegManager) - Aviata, Inc. - C:\Program Files (x86)\Dell Product Registration

    \regmgrsvc.exe

    O23 - Service: Dell Update Service (DellUpdate) - Dell Inc. - C:\Program Files (x86)\Dell Update\DellUpService.exe

    O23 - Service: @%SystemRoot%\system32\efssvc.dll,-100 (EFS) - Unknown owner - C:\Windows\System32\lsass.exe (file missing)

    O23 - Service: @%systemroot%\system32\fxsresm.dll,-118 (Fax) - Unknown owner - C:\Windows\system32\fxssvc.exe (file missing)

    O23 - Service: FLEXnet Licensing Service - Flexera Software, Inc. - C:\Program Files (x86)\Common Files\Macrovision Shared\FLEXnet 

    Publisher\FNPLicensingService.exe

    O23 - Service: Gbp Service (GbpSv) - GAS Tecnologia - C:\PROGRA~2\GbPlugin\GbpSv.exe

    O23 - Service: Serviço do Google Update (gupdate) (gupdate) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe

    O23 - Service: Serviço do Google Update (gupdatem) (gupdatem) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe

    O23 - Service: Intel(R) Rapid Storage Technology (IAStorDataMgrSvc) - Intel Corporation - C:\Program Files\Intel\Intel(R) Rapid Storage 

    Technology\IAStorDataMgrSvc.exe

    O23 - Service: @%SystemRoot%\system32\ieetwcollectorres.dll,-1000 (IEEtwCollectorService) - Unknown owner - C:\Windows

    \system32\IEEtwCollector.exe (file missing)

    O23 - Service: Intel(R) HD Graphics Control Panel Service (igfxCUIService1.0.0.0) - Unknown owner - C:\Windows\system32\igfxCUIService.exe 

    (file missing)

    O23 - Service: Intel(R) Capability Licensing Service Interface - Intel(R) Corporation - c:\Program Files\Intel\iCLS Client\HeciServer.exe

    O23 - Service: Intel(R) Capability Licensing Service TCP IP Interface - Intel(R) Corporation - c:\Program Files\Intel\iCLS Client

    \SocketHeciServer.exe

    O23 - Service: Intel(R) Dynamic Application Loader Host Interface Service (jhi_service) - Intel Corporation - C:\Program Files 

    (x86)\Intel\Intel(R) Management Engine Components\DAL\jhi_service.exe

    O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)

    O23 - Service: Intel(R) Management and Security Application Local Management Service (LMS) - Intel Corporation - C:\Program Files 

    (x86)\Intel\Intel(R) Management Engine Components\LMS\LMS.exe

    O23 - Service: MBAMScheduler - Malwarebytes Corporation - C:\Program Files (x86)\Malwarebytes Anti-Malware\mbamscheduler.exe

    O23 - Service: MBAMService - Malwarebytes Corporation - C:\Program Files (x86)\Malwarebytes Anti-Malware\mbamservice.exe

    O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\Windows\System32\msdtc.exe (file missing)

    O23 - Service: My Dell Client Framework - Dell Inc. - C:\Program Files (x86)\Dell\My Dell Client Framework\Dell.ClientFramework.exe

    O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)

    O23 - Service: Protexis Licensing V2 x64 (PSI_SVC_2_x64) - arvato digital services llc - c:\Program Files\Common Files\Protexis\License 

    Service\PsiService_2.exe

    O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\Windows\system32\locator.exe (file missing)

    O23 - Service: Realtek Audio Service (RtkAudioService) - Realtek Semiconductor - C:\Program Files\Realtek\Audio\HDA\RtkAudioService64.exe

    O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)

    O23 - Service: SoftThinks Agent Service (SftService) - SoftThinks SAS - C:\Program Files (x86)\Dell Backup and Recovery\sftservice.exe

    O23 - Service: @%SystemRoot%\system32\snmptrap.exe,-3 (SNMPTRAP) - Unknown owner - C:\Windows\System32\snmptrap.exe (file missing)

    O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\Windows\System32\spoolsv.exe (file missing)

    O23 - Service: @%SystemRoot%\system32\sppsvc.exe,-101 (sppsvc) - Unknown owner - C:\Windows\system32\sppsvc.exe (file missing)

    O23 - Service: Dell SupportAssist Agent (SupportAssistAgent) - Dell Inc. - C:\Program Files (x86)\Dell\SupportAssistAgent\bin

    \SupportAssistAgent.exe

    O23 - Service: TrueColorALS - Unknown owner - C:\Program Files\TrueColor\TrueColorALS.exe

    O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\Windows\system32\UI0Detect.exe (file missing)

    O23 - Service: @%SystemRoot%\system32\vaultsvc.dll,-1003 (VaultSvc) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)

    O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\Windows\System32\vds.exe (file missing)

    O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\Windows\system32\vssvc.exe (file missing)

    O23 - Service: Warsaw Technology - GAS Tecnologia LTDA - C:\Program Files\Diebold\Warsaw\core.exe

    O23 - Service: @%systemroot%\system32\wbengine.exe,-104 (wbengine) - Unknown owner - C:\Windows\system32\wbengine.exe (file missing)

    O23 - Service: @%ProgramFiles%\Windows Defender\MpAsDesc.dll,-320 (WdNisSvc) - Unknown owner - C:\Program Files (x86)\Windows Defender

    \NisSrv.exe (file missing)

    O23 - Service: @%ProgramFiles%\Windows Defender\MpAsDesc.dll,-310 (WinDefend) - Unknown owner - C:\Program Files (x86)\Windows Defender

    \MsMpEng.exe (file missing)

    O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\Windows\system32\wbem\WmiApSrv.exe (file 

    missing)

    O23 - Service: @%PROGRAMFILES%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - C:\Program Files (x86)\Windows 

    Media Player\wmpnetwk.exe (file missing)

    O23 - Service: Wyse PocketCloud (WysePocketCloud) - Unknown owner - C:\Program Files (x86)\Wyse\PocketCloud\PocketCloudService.exe

    O23 - Service: Wyse RemoteAccess (WyseRemoteAccess) - DELL Inc. - C:\Program Files (x86)\Wyse\PocketCloud\WyseRemoteAccess.exe

    --

    End of file - 14260 bytes

    O que é que faço agora?

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  3. Anônima
    2015-09-26T12:39:25+00:00

    Oi Wawaz

    Entendo sua situação, é realmente uma coisa chata.

    Vamos Cumprir alguns passos, e vamos ver se dá resultado.

    • Usando a ferramenta de remoção Revo Uninstaller, quero que vc desinstale do seu computador, todo programa desconhecido, ou que você não lembra de ter instalado, programas relacionados com essa ameaça.

    Download Revo Uninstaller Portable : http://br.ccm.net/download/baixaki-15031-revo-uninstaller-portable

    Se não souber, usar a ferramenta por favor clique aqui

    Agora vamos ver se há extensões,mecanismos de busca relacionados com esse malware.

    • Em seus navegadores, quero que você verifique se há instalado extensões desconhecidas, se acaso houver, remova-a.
    • Novamente, abrindo seus navegadores, Veja se há mecanismos de Busca, relacionado com esse malware.

    OBS : Estou resumindo essas dicas, mas se você não souber fazer algo, por favor poste aqui dizendo, que explicaremos á você passo a passo.

    Como você já disse que fez o escaneamento com o Malwarebytes, vamos utilizar um outro programa para a remoção dessa ameaça, Vamos usar o  Hijackthis.

    Download : http://sourceforge.net/projects/hjt/

    OBS : o Hijackthis é um software que irá fazer uma analise profunda no seu sistema, e irá apresentar todos os resultados, de possíveis ameaças, podendo ele ter detecado spyware, ou até mesmo o hijacker.

    1. Após o Download, execute o Hijackthis, e clique na opção**"Do a System Scan and save a logfile"**
    2. Poste aqui em sua proxima resposta o Relatorio gerado pelo Hijackthis.

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  4. Anônima
    2015-09-26T12:07:47+00:00

    Olá wawaz.

    Baixe o programa Adwcleaner clicando no link abaixo e depois clique no botão Download Now @BleepingComputer:

    http://www.bleepingcomputer.com/download/adwcleaner/

    Para executar corretamente o AdwCleaner é só seguir as dicas deste tutorial:

    **Remova adwares e toolbars maliciosas com o Adwcleaner**

    * Na sua próxima resposta poste o log (relatório) do Adwcleaner que estará em C:\AdwCleaner*AdwCleaner[C1].txt* 

    Ficamos na espera.

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