Brightness issue when streaming video and HDR is enabled

Anoniem
2023-01-02T21:51:15+00:00

Hi there,

Me and some friends have all noticed that whenever we have HDR enabled on our display, and we are using different applications such as: Microsoft Teams, Discord, Zoom etc to share our screen that has HDR enabled, that the brightness of the screen becomes way to high for the person viewing the stream.

This happens on the latest version of windows 11 on multiple different computers with the exact same settings. So the issue is reproducible.

Below you will see a screenshot of someone viewing the screen that they are sharing on the right, and the screen that they themselves are viewing on the left (screenshot).

This issue does not happen when using recording software such as OBS or graphics drivers to record the screen. Nor does it happen when taking screenshots. The only moment this is an issue is when different applications are sharing their screen with other users. So there is probably some sort of underlying SDK that has issues with HDR.

Does anyone know if this is a known problem at microsoft and whether there is a workaround for the problem, or whether there is anyone looking into this? Can we expect a windows update to solve this problem?

Yours sincerely,

Hylke

Windows voor thuisgebruik | Windows 11 | Weergave en graphics

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  1. Anoniem
    2023-01-06T07:08:05+00:00

    Hello Hylke. I'm Greg, here to help you with this.

    This is a basic peer user forums sponsored by Microsoft where users try to help others with problems. So Microsoft will not even see this here.

    If you'd like to report this as a bug to Microsoft using the Feedback Hub app in Start Menu where developers are tasked to process consumer feedback. They will not even see it here. Microsoft developers DO read feedback from customers that comes in via the Feedback Hub, so that is a great way to share your thoughts on how to better serve you as a customer.

    Also, the Display driver is so important that merely updating it might not be enough. Try everything here to make sure:

    https://answers.microsoft.com/en-us/windows/for...

    There are also brightness issues reported with Windows 11 HDR here:

    https://support.microsoft.com/en-us/windows/hdr...

    https://www.reddit.com/r/ultrawidemasterrace/co...

    https://www.theverge.com/23389674/microsoft-win...

    https://www.youtube.com/watch?v=cPUqTnTbxOE&amp...

    https://www.youtube.com/watch?app=desktop&v...

    I hope it helps. Feel free to ask any questions.

    ______________________________________________

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  2. Anoniem
    2023-01-05T15:51:12+00:00

    Thank you for trying to help out, I do appreciate it Cindy.

    Happy new year to you too.

    I just hope some microsoft official will pick this up at some point, as it is a reproducible bug in their operating system...

    I don't know what draws their attention to problems like these over the plethora of user generated issues posted daily.

    I've used the report feedback button with diagnostics in windows 11. So that solution hasn't beared any fruits as of yet.

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