When will Outlook be fixed?

Beth Sheard 0 Reputation points
2026-11-13T12:28:57.13+00:00

Our Outlook is still down. When will the problem be fixed?

Outlook | Web | Outlook.com | Email
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  1. Diana Mariz 11,405 Reputation points Independent Advisor
    2026-11-13T13:05:11.0366667+00:00

    Hi Beth,

    Thank you for reaching. Currently, there is no ETA for when the global outage will be resolved. However, rest assured that Microsoft engineers actively investigating and working to resolve the issue. We appreciate your patience and understanding while they work toward a resolution.

     

    In the meantime, you may refer to the link below for the latest updates and any additional information regarding this issue:  https://portal.office.com/servicestatus

    In the meantime, an update is set to be shared at 2:30PM UTC.
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  2. AI answer

    2026-11-13T12:29:39.87+00:00

    Microsoft has not published an Outlook-specific restoration time; the current public status reports an ongoing service degradation, so monitor the appropriate Service Health channel for Microsoft’s next update.^1^

    Check the correct status channel

    • Personal Outlook.com, Hotmail, or Live account: Check the Microsoft Service Health Status site. Microsoft’s Outlook.com support guidance directs users there for current access incidents.^2^
    • Work or school Microsoft 365 account: An administrator should open Microsoft 365 admin center → Health → Service health, then select the active Exchange Online or Outlook incident. Its details contain the status, user impact, latest update, and any restoration estimate Microsoft has provided.^3^
    • If the admin center is unavailable, use the public service-status page instead.

    No device or account changes are indicated while the incident remains active. If Microsoft marks the service healthy but Outlook is still unavailable, a Microsoft 365 administrator should use Service health → Report an issue; Outlook.com users can select Help → Still need help? → Yes to contact support.^2^

    References

    1. Microsoft service health status
    2. Fixes or workarounds for recent issues on Outlook.com | Microsoft Support
    3. How to check Microsoft 365 service health
    AI-generated content may be incorrect. Read our transparency notes for more information.

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