Can pick up emails on phone but suddenly not on laptop

Caroline Johnston 0 Reputation points
2026-11-13T12:21:43.7533333+00:00

Emails not coming through on laptop can get them on my phone but suddenly being asked to log in again on lap top. follow instructions and it doesnt work

Outlook | Web | Outlook.com | Email
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  1. DaveM121 948.5K Reputation points Independent Advisor
    2026-11-13T12:53:36.5833333+00:00

    Hi Caroline

    There is currently a world-wide outage affecting some Microsoft services, including Outlook, Hotmail, Clipchamp, Microsoft 365, Copilot, OneDrive... etc. It is a server-side issue that Microsoft indicate they are working to correct.

    You are correct, some people indicate they can now access their Email on a mobile device, while it is still not working on a PC.

    There are some indications at the moment that some services are becoming accessible again.

    You can monitor their progress on this link https://status.cloud.microsoft/ or on the Microsoft Twitter page: https://x.com/MSFT365Status/status/2120938282204688468

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