hotmail live down November 12 and 13 2026

Question

hotmail live down November 12 and 13 2026

Cathy 20

I haven't been able to sign in since yesterday Nov 12 at 12:00 pm. When will this be corrected?

Sue Griffiths 0 Reputation points

2026-11-13T12:04:07.26+00:00

Me too. I have gone round and round in circles several times with the so-called 'support options' and keep being promised a real person to speak to, but then when I click on the link the next page doesn't load and times out. This is extremely frustrating. The AI bot cannot either see or (far less) solve the problem, and I still cannot access my hotmail/live/outlook account. Where exactly is the Microsoft 'support'?

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Sue Griffiths 0 Reputation points

2026-11-13T12:04:07.26+00:00

Me too. I have gone round and round in circles several times with the so-called 'support options' and keep being promised a real person to speak to, but then when I click on the link the next page doesn't load and times out. This is extremely frustrating. The AI bot cannot either see or (far less) solve the problem, and I still cannot access my hotmail/live/outlook account. Where exactly is the Microsoft 'support'?

Answer 1

Hi Cathy,

This forum is just a user to user forum, no-one here knows when this huge outage will be resolve, Microsoft indicate they are working to resolve the server side problem that is causing servers to spike CPU usage, causing racks to go into maintenance mode and creating cascading failures

There are some indications at the moment that some services are becoming accessible again.

Also, some people indicate they can now access their Email on a mobile device, while it is still not working on a PC.

You can monitor their progress on this link https://status.cloud.microsoft/ or on the Microsoft Twitter page: https://x.com/MSFT365Status/status/2120938282204688468