I still can not log into Hotmail, I have tried everything, it has been a day

Caroline Devenney 0 Reputation points
2026-11-13T09:56:00.7266667+00:00

I still can not log into Hotmail, I have tried everything, it has been a day. I know there was an outage , is this s

till ongoing

Outlook | Windows | Classic Outlook for Windows | For home
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  1. AI answer

    2026-11-13T09:56:17.9066667+00:00

    Yes. The context shows a known Outlook.com/Hotmail service degradation where users may be unable to access their mailbox using Outlook.com, Outlook Mobile, and Outlook desktop client. If sign-in stopped suddenly and password reset did not help, this can still be part of that outage.

    What to do now:

    1. Check the Microsoft service status. If the status is not green, wait until the service is running normally and try again.
    2. If access still fails after service health returns to normal, use the Microsoft sign-in helper tool to identify the account issue.
    3. If the account is blocked because of unusual sign-in activity, use the unblock flow.
    4. If too many recovery attempts were made, avoid more attempts for 24–48 hours before trying again.

    If the issue is only in an app:

    • On Outlook for iOS or Android after a primary alias change, delete and re-add the account in Settings so the correct settings are imported.
    • On iPhone/iPad Mail, go to Settings > Mail > Accounts > Outlook, re-enter the correct password, save, and confirm mail sync resumes.

    AI-generated content may be incorrect. Read our transparency notes for more information.

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  2. Rebekkah Merino 0 Reputation points
    2026-11-13T09:58:04.3033333+00:00

    it seems to be down everywhere... I hope it get fixed soon! Extremely inconvienent.

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  3. Thileep Kumar 4,400 Reputation points Independent Advisor
    2026-11-13T10:29:24.5633333+00:00

    Hi, Apologies for the inconvenience caused.

    Microsoft is currently experiencing a service degradation that may affect access to various Microsoft 365 applications and services.

    The Microsoft engineering team is aware of the issue and is actively working to restore the affected services as soon as possible.

    Thank you for your patience and understanding during this time.

    For the latest updates on service availability, please visit:

    https://portal.office.com/servicestatus

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