Add payment method-microsoft 365

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Add payment method-microsoft 365

Βασίλης Νικολόπουλος 75

Hello.I add today my new debit card to microsoft 365 subscrpition as second payment method.The card is from the same bank with existing one and has the same 16 digit number.The current expires at Novmber of 2026 and the new expires at November of 2029.Seems that the system ''replace'' the existing one with new card and not add the new card as second payment method.Do you know why?I can not find any solution with microsoft chat support.they told me my subscription is connecte with existing card and only after expire my subscription can change the connected card with a new one.Stupidities.At the past i had swith between different bank debit cards before the auto renewall of my subscription

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Answer 1

Hi,

Your scenario is complex because the card is identical, but the expiry date differs.

Since the cards have the same 16-digit number, your only option is to remove the card. To do that, you must first cancel your Microsoft 365 subscription. If you’re in a country that offers prorated refunds, your subscription will be canceled immediately, which you probably don’t want.

Is there any reason you want to do it immediately? Even if your subscription expires, Microsoft gives you a three-to-seven-day grace period during which your software continues to work.

I hope this information helps. If you have any more questions, don't hesitate to reach out. Wishing you good luck!