Microsoft Unavailable Services

Rodrigo Quinteros 0 Reputation points
2026-11-13T00:06:20.7633333+00:00

Please provide an expected time to restore excel, word and outlook, in Chile (friday 13, saturday 14,...). Our company is being impacted by the unavailability of Microsoft services. We have not seen any indication.

Microsoft 365 and Office | Other
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  1. EmilyS726 279.8K Reputation points Independent Advisor
    2026-11-13T00:40:28.69+00:00

    Hello

    Unfortunately there's no published estimate time when this would be fixed .

    This is the latest update from X

    The servers we returned to service can become unresponsive again once they receive traffic; we're analyzing diagnostic data to determine what's triggering the behavior. In parallel, we're temporarily limiting which types of traffic can reach the affected infrastructure in some locations. Additionally, we're rebuilding a subset of affected servers using a previous configuration to validate if this prevents them from becoming unresponsive. More info under EX1550543 and MO1550821 in the Microsoft 365 admin center, as well as http://status.cloud.microsoft if the admin center is not available to you.

    Service status can be monitored here https://status.cloud.microsoft/

    Or via Msft's X/Twitter page: https://x.com/MSFT365Status/status/2120938282204688468

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  2. Marcin Policht 112.8K Reputation points MVP Volunteer Moderator
    2026-11-13T00:40:20.8033333+00:00

    Unfortunately that's still ongoing - you can monitor the latest updates via https://status.cloud.microsoft/

    Here is the latest available information:

    User's image

    The next update is scheduled for Friday, November 13, 2026, at 5:30 AM (GMT+7).


    If the above response helps answer your question, remember to "Accept Answer" so that others in the community facing similar issues can easily find the solution. Your contribution is highly appreciated.

    hth

    Marcin

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