How do I cancel Microsoft 365 Family now so I can install Microsoft 365 Personal

Sue Haack 0 Reputation points
2026-11-11T20:36:30.8366667+00:00

I have a current subscription to Microsoft 365 Family that I don't need anymore. I want to cancel it so I can install the personal version of the product. How do I do that?

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
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2026-11-11T20:37:41.8+00:00

Cancel Microsoft 365 Family from the Microsoft account that purchased it, select Microsoft 365 Personal as the replacement plan, and continue using the existing Office installation—the plan normally changes at renewal rather than immediately.

Switch from Family to Personal

  1. Open the Subscriptions page at https://account.microsoft.com/services.
  2. Sign in with the Microsoft account used to purchase Microsoft 365 Family.
  3. Find Microsoft 365 Family, then select Manage.
  4. Select Cancel subscription.
  5. On the cancellation page, select Microsoft 365 Personal as the plan with fewer features.
  6. Follow the prompts to complete the switch.

Microsoft states that the Family subscription may remain active until its current term ends. It will then change to Personal at renewal, and the Personal plan will not be charged until that renewal occurs.[^1^](https://support.microsoft.com/accounts-billing/subscriptions/[Subscription ID] "Switch between Microsoft 365 subscriptions")

You do not need to reinstall Office

Switching between Microsoft 365 Family and Personal does not require uninstalling or reinstalling Word, Excel, Outlook, or the other desktop apps. Continue using the existing installation and sign in with the same Microsoft account.[^1^](https://support.microsoft.com/accounts-billing/subscriptions/[Subscription ID] "Switch between Microsoft 365 subscriptions")

If the cancellation option is different or missing

Before Family ends, notify anyone sharing it. Shared members will lose the Family subscription benefits and their storage allowance will be reduced; users above the free storage allowance can encounter OneDrive synchronization and Outlook.com mail restrictions.[^3^](https://support.microsoft.com/accounts-billing/subscriptions/[Subscription ID] "Cancel a Microsoft 365 subscription | Microsoft Support")


References

  1. [Switch between Microsoft 365 subscriptions](https://support.microsoft.com/accounts-billing/subscriptions/[Subscription ID])
  2. [Microsoft 365](https://support.microsoft.com/accounts-billing/subscriptions/[Subscription ID])
  3. [Cancel a Microsoft 365 subscription | Microsoft Support](https://support.microsoft.com/accounts-billing/subscriptions/[Subscription ID])
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