Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
Cancel Microsoft 365 Family from the Microsoft account that purchased it, select Microsoft 365 Personal as the replacement plan, and continue using the existing Office installation—the plan normally changes at renewal rather than immediately.
Switch from Family to Personal
- Open the Subscriptions page at https://account.microsoft.com/services.
- Sign in with the Microsoft account used to purchase Microsoft 365 Family.
- Find Microsoft 365 Family, then select Manage.
- Select Cancel subscription.
- On the cancellation page, select Microsoft 365 Personal as the plan with fewer features.
- Follow the prompts to complete the switch.
Microsoft states that the Family subscription may remain active until its current term ends. It will then change to Personal at renewal, and the Personal plan will not be charged until that renewal occurs.[^1^](https://support.microsoft.com/accounts-billing/subscriptions/[Subscription ID] "Switch between Microsoft 365 subscriptions")
You do not need to reinstall Office
Switching between Microsoft 365 Family and Personal does not require uninstalling or reinstalling Word, Excel, Outlook, or the other desktop apps. Continue using the existing installation and sign in with the same Microsoft account.[^1^](https://support.microsoft.com/accounts-billing/subscriptions/[Subscription ID] "Switch between Microsoft 365 subscriptions")
If the cancellation option is different or missing
- If the page shows Turn on recurring billing, the Family subscription is already scheduled to expire. No further cancellation is required; it remains usable until the displayed expiration date.[^2^](https://support.microsoft.com/accounts-billing/subscriptions/[Subscription ID] "Microsoft 365")
- If Family was purchased through Apple, Google, or another retailer/provider, manage the cancellation or switch through that provider. The Manage option on the Subscriptions page identifies who manages it.[^1^](https://support.microsoft.com/accounts-billing/subscriptions/[Subscription ID] "Switch between Microsoft 365 subscriptions")
- If you already bought a retail Personal product key, redeem it using the same Microsoft account as the Family subscription; the redemption process will present switching options.[^1^](https://support.microsoft.com/accounts-billing/subscriptions/[Subscription ID] "Switch between Microsoft 365 subscriptions")
Before Family ends, notify anyone sharing it. Shared members will lose the Family subscription benefits and their storage allowance will be reduced; users above the free storage allowance can encounter OneDrive synchronization and Outlook.com mail restrictions.[^3^](https://support.microsoft.com/accounts-billing/subscriptions/[Subscription ID] "Cancel a Microsoft 365 subscription | Microsoft Support")
References
- [Switch between Microsoft 365 subscriptions](https://support.microsoft.com/accounts-billing/subscriptions/[Subscription ID])
- [Microsoft 365](https://support.microsoft.com/accounts-billing/subscriptions/[Subscription ID])
- [Cancel a Microsoft 365 subscription | Microsoft Support](https://support.microsoft.com/accounts-billing/subscriptions/[Subscription ID])