A family of Microsoft word processing software products for creating web, email, and print documents.
Try these in order:
- Save or move the affected documents into the macOS Documents folder, then open them again from Word.
- This is a reported first step for Word for Mac access-privilege errors.
- Test in a new macOS user account.
- Go to System Settings > Users & Groups.
- Create a new user, sign in to that account, open Word, and try the same files.
- If the problem does not happen there, the issue is with the Office information in the original macOS user profile.
- If the issue happens in the new macOS account too, uninstall and reinstall Office.
- Reinstalling is the accepted next step when the problem persists across user accounts.
- If a specific document still will not open, try opening it from Word by using Recover Text:
- In Word, select File > Open.
- Select the document once.
- In the Open dropdown, choose Recover Text, then select Open.
- If it opens, use File > Save As and save it as Word Document (.docx).
- Note: some formatting might change.
- If the file still fails, try OneDrive conversion:
- Sign in to OneDrive in a browser.
- Upload the file.
- After conversion completes, select File > Save as > Download a copy.
- If only some files are affected after reinstall, those files may be corrupted.
- Check for another copy in backups such as Time Machine.
To reduce the chance of this recurring:
- Keep documents in the macOS Documents folder.
- If the issue is tied to one macOS profile, continue using the profile that works or rebuild the affected profile’s Office setup by reinstalling Office.
- For files that open only through recovery or conversion, resave them as fresh .docx files.
- Needing to Grant File Access to Open Word Document - Microsoft Q&A
- Word cannot open the document: user does not have access privileges (but on Macbook). - Microsoft Q&A
- macOS error when opening files with Word: user does not have access privileges - Microsoft Q&A
- Error: [Filename] uses a file type that is blocked from opening in this version | Microsoft Support
- Error: [Filename] uses a file type that is blocked from opening in this version | Microsoft Support