Miscellaneous topics that do not fit into specific categories.
To stop the repeated prompt and avoid being forced to enable background AutoUpdate, use the Office setting instead of the macOS background toggle.
- Open any Office app such as Word or Excel.
- Select Help > Check for Updates.
- When Microsoft AutoUpdate opens, clear Automatically keep Microsoft Apps up to date.
- Confirm by selecting Turn Off.
If the prompt still appears and Microsoft AutoUpdate is damaged or misconfigured, reinstall the latest AutoUpdate package, then turn automatic updates off again from Help > Check for Updates. Microsoft notes that AutoUpdate errors can be caused by a missing helper file or incorrect permissions, and reinstalling the latest version should help.
If Microsoft AutoUpdate is missing from macOS System Settings > General > Login Items & Extensions > Allow in the Background, that indicates AutoUpdate is missing or damaged and reinstalling it is the documented fix.
If the Mac is managed by an organization and software installation is blocked, contact the Helpdesk or IT administrator.
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