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I've carefully followed the various steps suggested by ChatGPT app itself, and by the various robots offered through my MSaccount. It all comes back to the same point. a) Clicking on the 'Add-ins' icon tells me to sign in; I provide the details and nothing changes b) Clicking on the 'Add-ins' icon offers me a list of add-ins, one of which is ChatGPT. I choose that and nothing happens. From the various 'help' pages Ive looked at, I should be seeing a ChatGPT icon at the right of my MS Home ribbon, but nothing appears.
NB I run a Mac not a Windows machine
A family of Microsoft word processing software products for creating web, email, and print documents.
What I can't do is link it to MSWord as an Add-In.
From what I can tell ChatGPT requires macOS 14 or later on an Apple Silicon Mac. Does the Mac you're using meet those requirements? There is contradictory information suggesting that it will run [poorly] in an Intel Mac but that may be old info which is no longer accurate.
Bob, thank you for your kind suggestion, but the issue's not my machine (a MacBookPro M3, OSGoldenGate27.2). I can use ChatGPT via the app, and via its website. What I can't do is link it to MSWord as an Add-In.
The system specs are sufficient but I have no use for AI so haven't installed that from the OpenAI web site. Out of curiosity I did install the add-in from the Microsoft Store without difficulty. The icon appears at the right ebd of the Home tab & produces the task pane when clicked:
Bob, that looks handy, thank you! except that it takes me to a Windows download site. But you've given me sufficient info to try the MS site for Macs; where I'm going round in Byzantine circles. What I desperately need is phone number to a human agent at Microsoft.