My emails land in SPAM folder of my recipients

Question

My emails land in SPAM folder of my recipients

Sylvie Yabuuchi Vandenabeele 0

This has been going on for a while now.
No matter to who I send emails (different providers, new or old contacts...), they almost always land in the SPAM folder of my recipients. This is very annoying as I also us the email to apply to job offers.
Please help me fix this.

Regards

DavFChap5542 0 Reputation points

2026-11-10T17:01:22.3966667+00:00
I regularly encounter reports of this issue and have seen it become more common following some ISPs' migration of email services to Yahoo Mail.

In many cases, the transition is transparent. Your email address remains unchanged, and existing IMAP/POP settings may continue to function because the ISP redirects connections to Yahoo's mail platform. For long-term reliability, however, it is advisable to verify and update your mail client settings to Yahoo's current server information. See:

Yahoo Mail POP and IMAP Settings https://help.yahoo.com/kb/new-yahoo-mail#/ -> POP and IMAP

One symptom that can occur after migration is the creation of an unintended mail filter that automatically routes incoming messages to Trash or Deleted Items, depending on the email client being used.

If this occurs:

Check your Trash/Deleted Items/Spam folders for missing messages.

Move any messages you wish to keep back to your Inbox.

Be aware that Yahoo Mail permanently removes items from Trash after approximately 30 days.

To determine whether an incorrect filter has been created, sign in to your account through the Yahoo Mail web interface and navigate to: More → Settings → Filters

Instructions for reviewing, editing, or removing filters can be found here:

Create and Manage Yahoo Mail Filters https://help.yahoo.com/kb/new-yahoo-mail/filters-organize-yahoo-mail-sln36699.html

If you find a filter that redirects all incoming messages to Trash or another folder without your knowledge, remove or correct the filter and monitor new incoming mail to confirm normal delivery has been restored.

2 answers

Your answer

DavFChap5542 0 Reputation points

2026-11-10T17:01:22.3966667+00:00

I regularly encounter reports of this issue and have seen it become more common following some ISPs' migration of email services to Yahoo Mail.

In many cases, the transition is transparent. Your email address remains unchanged, and existing IMAP/POP settings may continue to function because the ISP redirects connections to Yahoo's mail platform. For long-term reliability, however, it is advisable to verify and update your mail client settings to Yahoo's current server information. See:

Yahoo Mail POP and IMAP Settings https://help.yahoo.com/kb/new-yahoo-mail#/ -> POP and IMAP

One symptom that can occur after migration is the creation of an unintended mail filter that automatically routes incoming messages to Trash or Deleted Items, depending on the email client being used.

If this occurs:

Check your Trash/Deleted Items/Spam folders for missing messages.

Move any messages you wish to keep back to your Inbox.

Be aware that Yahoo Mail permanently removes items from Trash after approximately 30 days.

To determine whether an incorrect filter has been created, sign in to your account through the Yahoo Mail web interface and navigate to: More → Settings → Filters

Instructions for reviewing, editing, or removing filters can be found here:

Create and Manage Yahoo Mail Filters https://help.yahoo.com/kb/new-yahoo-mail/filters-organize-yahoo-mail-sln36699.html

If you find a filter that redirects all incoming messages to Trash or another folder without your knowledge, remove or correct the filter and monitor new incoming mail to confirm normal delivery has been restored.

Answer 1

Thomas4-N 23,505 Microsoft External Staff Moderator

Hello Sylvie Yabuuchi Vandenabeele,

Since this is happening with different recipients and email providers, I understand your concern, especially when you're using this address for job applications.

The recipient's email provider ultimately decides whether a message goes to Inbox or Spam, so unfortunately, there isn't a setting in Outlook.com that can guarantee Inbox delivery.

Could you try one quick test?

Sign in at https://outlook.live.com/mail/.
Send a short, plain-text email (just a few sentences, without links, attachments, or images) to two people using different email providers.
Ask whether both messages still land in their Spam folders.

If they do, could you ask one recipient to provide the message headers? These may contain authentication or spam-filtering details that help narrow down the issue. Please remove any personal information before sharing them publicly.

This should help us determine whether the problem is related to the message content or something broader affecting delivery.

Thomas4-N 23,505 Reputation points Microsoft External Staff Moderator

2026-11-12T07:41:37.4+00:00

Hello Sylvie Yabuuchi Vandenabeele,

Just check in to see how things are going. Let me know if you need anything.
Sylvie Yabuuchi Vandenabeele 0 Reputation points

2026-11-12T10:29:37.84+00:00

Hello thanks for trying to help.
I will try it out today and will let you know.
Best

Answer 2

Mohammed Hamed 165

@Sylvie Yabuuchi Vandenabeele could you please check your Outlook email signature? If your email address is included in the signature, try removing it. Then send another test email and check whether it arrives in the recipient’s Inbox instead of the Spam folder.

if this solution help you please mark this as accepted solution

Sylvie Yabuuchi Vandenabeele 0 Reputation points

2026-11-10T14:00:39.82+00:00

Dear Mohammed thanks for your message. I do not have any signature actually. I always write specifically what I wish to appear as a signature in each message and I often do not include my email address.
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Mohammed Hamed 165 Reputation points

2026-11-10T14:37:10.75+00:00

Could you please let me know if this is a Hotmail account or another personal email account that you've added to Outlook? I mean a personal account, not a school or work account.
Sylvie Yabuuchi Vandenabeele 0 Reputation points

2026-11-10T15:18:42.33+00:00

sure it is a personal account with an outlook.com email address
Mohammed Hamed 165 Reputation points

2026-11-12T06:51:39.03+00:00

@Sylvie Yabuuchi Vandenabeele Can you please try these options in Outlook:

1. Add the sender as a Safe Sender : Open Junk Email → select the message → Home → Junk → Never Block Sender, then move the email back to your Inbox.

2. Add the sender to Contacts : Open the message → select/right-click the sender → Add to Outlook Contacts → save the contact.

3. Create a rule : Open File → Manage Rules & Alerts → New Rule → create a rule based on specific words in the subject → select Inbox as the destination → save the rule.

If this helps you marks please as as solution accepted