This browser is no longer supported.
Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support.
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(278.4, 50%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESY%3C/text%3E%3C/svg%3E)
This has been going on for a while now.
No matter to who I send emails (different providers, new or old contacts...), they almost always land in the SPAM folder of my recipients. This is very annoying as I also us the email to apply to job offers.
Please help me fix this.
Regards
Sending, receiving, and organizing email in Outlook.com
I regularly encounter reports of this issue and have seen it become more common following some ISPs' migration of email services to Yahoo Mail.
In many cases, the transition is transparent. Your email address remains unchanged, and existing IMAP/POP settings may continue to function because the ISP redirects connections to Yahoo's mail platform. For long-term reliability, however, it is advisable to verify and update your mail client settings to Yahoo's current server information. See:
Yahoo Mail POP and IMAP Settings https://help.yahoo.com/kb/new-yahoo-mail#/ -> POP and IMAP
One symptom that can occur after migration is the creation of an unintended mail filter that automatically routes incoming messages to Trash or Deleted Items, depending on the email client being used.
If this occurs:
To determine whether an incorrect filter has been created, sign in to your account through the Yahoo Mail web interface and navigate to: More → Settings → Filters
Instructions for reviewing, editing, or removing filters can be found here:
Create and Manage Yahoo Mail Filters https://help.yahoo.com/kb/new-yahoo-mail/filters-organize-yahoo-mail-sln36699.html
If you find a filter that redirects all incoming messages to Trash or another folder without your knowledge, remove or correct the filter and monitor new incoming mail to confirm normal delivery has been restored.
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(259.20000000000005, 62%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMH%3C/text%3E%3C/svg%3E)
@Sylvie Yabuuchi Vandenabeele could you please check your Outlook email signature? If your email address is included in the signature, try removing it. Then send another test email and check whether it arrives in the recipient’s Inbox instead of the Spam folder.
if this solution help you please mark this as accepted solution
Dear Mohammed thanks for your message. I do not have any signature actually. I always write specifically what I wish to appear as a signature in each message and I often do not include my email address.
This comment has been deleted due to a violation of our Code of Conduct. The comment was manually reported or identified through automated detection before action was taken. Please refer to our Code of Conduct for more information.
Could you please let me know if this is a Hotmail account or another personal email account that you've added to Outlook? I mean a personal account, not a school or work account.
sure it is a personal account with an outlook.com email address