I can't sign in to my Microsoft / Xbox account i need help to recover it!

Abdelrahman Shaker 0 Reputation points
2026-11-09T17:23:56.41+00:00

Hello Microsoft,

I can't sign in to my account:

Moderator note: PII ******@outlook.sa

and i want to recover it and it says my password is wrong. i don't know if iam hacked or not because i need to change my password, but it is linked to my old phone number that i can't use anymore. and i can't change it.also it is linked to an authenticator and i don't remember having authenticator linked to my account and i don't know or have recovery code. This is what it is asking of me as conditions to reset the password for this account so please help me to recover my account because it is so important to me.I tried many many many times to make account recovery form but it just keeps saying the information i provided is not sufficient to recover my account.even though I provided everything, this is frustrating. can i contact to a real human supprot team not bots to help me please.because your ai helper is super useless it does nothing. i have numerous evidences that proves that this is my account, so I'm recovering it. like i know my username Xbox account and it is Moderator note: PII removed. and it is already logged in to my minecraft thank God it didn't kick my account so i can give more details.

and Thanks

Outlook | Web | Outlook.com | Account management, security, and privacy
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