Impossible de retrouver mon mot de passe Windows

English-only support.

If the PC uses a Microsoft account:

1. On the Windows sign-in screen, select I forgot my password.
2. Or select Sign-in options > Web sign-in, sign in, then select Forgot my password.
3. Or from a browser, use Reset password: Reset password.

If the PC uses a local account:

1. On the sign-in screen, select the arrow next to the password box.
2. Select OK > Reset password.
3. Answer the security questions set when the account was created.
4. If a password reset disk was created earlier, select Use a password reset disk.

If signing in with a PIN:

1. On the sign-in screen, select I forgot my PIN and follow the prompts. This is available for Microsoft accounts.
2. For a local account, if I forgot my PIN is not available, select Sign-in options > Enter your password, then reset the PIN later in Settings > Accounts > Sign-in options.

Important:

• Microsoft support cannot retrieve or bypass a lost or forgotten password.
• Support agents cannot send password reset links or change account details.
• If the recovery options do not work, use Contact Support: Contact Microsoft Support.

References:

• Change or reset your Microsoft account password in Windows | Microsoft Support
• Change or reset your PIN in Windows | Microsoft Support
• Change or reset your local account password in Windows | Microsoft Support