Phone number

Question

Phone number

Schatze Core 0

how to do contact customer support, what is the phone number?

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3 answers

Your answer

Answer 1

Stefan Blom 357.3K MVP Volunteer Moderator

For consumer products, the first contact will always be the chat which you can access via https://support.microsoft.com/contactus . At a later stage, you may be able to get a callback.

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Answer 2

Hi Schatze Core,

I understand that you would prefer to speak with Microsoft Support directly. The correct phone number depends on your country or region and the type of assistance you need, so there is no single number that applies worldwide.

Please use Microsoft’s official customer support page to view the options available in your location. For subscription or billing concerns, signing in with the Microsoft account linked to the subscription can help the system provide the appropriate contact method.

Avoid calling numbers shown in advertisements or unofficial search results. If you share your country or region and briefly describe the issue, we can help identify the most suitable official support route. Thank you so much for your understanding.

Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.

Answer 3

For Microsoft 365 Home subscription or billing help, request a support callback through Microsoft’s Get Help workflow rather than calling the numbers listed for sales.

Open Contact Microsoft customer support.
Under Microsoft technical support, select Get help.
Sign in with the Microsoft account associated with the subscription.
Enter Microsoft 365 subscription billing and select Get Help.
Select Contact Support.
Choose Microsoft 365 and Office → Manage my subscription.
Select Request a call back and enter your phone number. If callback is unavailable, select Chat with a support agent in your web browser. These are the documented contact options for personal subscription assistance.^1^

Microsoft does publish country-specific phone numbers, but the numbers on that page are identified as sales support contacts. They are intended for purchases or pre-sales help and are not guaranteed to connect directly to a Microsoft 365 billing agent.^2^

If the callback option does not appear, try again during local support hours or use browser chat.

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