Speak to a technician

Donna Jeakins 0 Reputation points
2026-10-23T16:32:01.9833333+00:00

I need to speak with a technician.I feel like I have bee on a merry go round with no help in sight. Your AI doesn't understand anything about what I need. I have had someone from your company work on my computer remotely and fixed it last time I installed a new version. I need to use my computer. It is stuck halfway between 2021 and 2024..Please have a tech call me at 303-944-2358

Microsoft 365 and Office | Install, redeem, activate | For home | Other
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  1. AI answer

    2026-10-23T16:32:14.0766667+00:00

    Microsoft support cannot place a callback from this chat, and support agents are not allowed to send password reset links or change account details directly.

    For the fastest path to a live technician for a personal Microsoft 365/Office install issue:

    1. Open Contact Microsoft Support.
    2. Enter Contact Support or Live Chat.
    3. Select Contact Support.
    4. Sign in with the personal Microsoft account tied to the Microsoft 365 subscription.
    5. For Product and services, select Microsoft 365 and Office.
    6. For Category, select Technical support.
    7. Choose Chat with a support agent in your web browser.

    If the issue is related to sign-in, start with the sign-in helper tool on the Microsoft support page. It checks the account details entered and guides the next steps.

    If Microsoft support needs to work on the PC remotely, they can use the Quick Assist web app during a support interaction. That remote assistance option is only for verified Microsoft support agents, who provide a security code to enter.

    AI-generated content may be incorrect. Read our transparency notes for more information.

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