Why can't I talk to a microsoft tech for support. I have a technical issue, Cannot get help. Very dissatisfied.

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Why can't I talk to a microsoft tech for support. I have a technical issue, Cannot get help. Very dissatisfied.

Anonymous

I am on Windows 11 Office 365 . I keep getting pop ups on the bottom right of screen. RAV saying they have detected threats on my computer? It indicates its from MICROSOFT. I am not sure if this is legitimate and if so, what should I do about it? It is not acceptable to not be able to talk to a customer service representatives , None of your phone numbers work. Recording read so fast it is not understandable.

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Answer 1

Hi Theresa! I'm John, a fellow Microsoft user like you.

I understand your frustration, and I'm here to help you with the information you need.

If phone support isn’t available or convenient, you can try live chat support by following these steps:

Here is the link: https://support.microsoft.com/home/contact

> Type this keyword and press Enter: Contact Support.

> At the bottom, click "Sign in to contact support" and sign in with your personal Microsoft account, or click "Contact Support" if you're already signed in.

> In Product and services, select "Windows".

> In Category, select "Technical support."

> Click "Chat with a support agent in your web browser".

If you ever find yourself stuck in a loop, please use the keywords "Contact Support" or "Live Chat" (without the quotes) and click "Contact Support" at the bottom.

Feel free to reach out what the support team findings.

Or should you need further information please let me know.

Click "Reply" below to let me know.

Regards,

John J.D.