how to recover my account

NGUYỄN HỮU THỊNH 0 Reputation points
2026-10-09T16:11:07.5066667+00:00

User's image

I try to loggin my account and encounter this screen. How to recover it?

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
0 comments No comments

1 answer

Sort by: Most helpful
  1. SD - IA 181.2K Reputation points Independent Advisor
    2026-10-09T16:51:01.95+00:00

    Hi,

    The block, although it is mentioned in the support document that 24 hours might be taken, it sometimes take 48 hours. How long have you been seeing this?

    https://support.microsoft.com/en-us/onedrive/reactivate-an-account-that-has-been-blocked

    If you receive the message “Your account is currently unavailable" when you try to access your OneDrive, your account might have been temporarily blocked due to unusually large traffic volume, suspicious activity, or a violation of the Microsoft Services Agreement or code of conduct.

    Note

    If you recently verified your Microsoft account by entering a security code that you received as a text message, or if you shared a large number of files, the block will be removed within 24 hours.

    To check your account status or reactivate your account, go to the Microsoft services account reset page page and follow the on-screen instructions.

    I look forward to hearing from you to get the results of the troubleshooting.

    Was this answer helpful?


Your answer

Answers can be marked as 'Accepted' by the question author and 'Recommended' by moderators, which helps users know the answer solved the author's problem.