ACCOUNT BLOCKED AND ACCOUNT RECOVERY BLOCKED

Emily Jackson 0 Reputation points
2026-10-07T14:11:18.5033333+00:00

Good morning,

This is Emily. I have been using my hotmail account for more than 2 years and suddenly yesterday it has been blocked by microsoft. I tried to recover, however recovery has also been blocked. That email is really important for me and it is a work email. I request you to unblock my email and let me know the reason of block .

This is the Email ******@hotmail.com

Thank you.

Outlook | Web | Outlook.com | Email
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  1. Onyx Is here 5,100 Reputation points Independent Advisor
    2026-10-07T14:49:23.35+00:00

    Sorry to hear you're hear you're having trouble.

    However, I'm afraid that no one here nor anyone at Support would be able to help with account recovery. My recommendation though would be to read how to use the Sign In Helper via this link https://support.microsoft.com/en-us/accounts-billing/manage/microsoft-account-sign-in-helper to try and recover it.

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