86,870 questions with Microsoft Security-related tags

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microsoft has my old phone number

Lost my phone 10 years ago so Microsoft has it still on record so can't receive SMS on new phone for my new laptop for code

Microsoft Security | Microsoft Authenticator
asked 2026-09-20T11:29:57.9133333+00:00
richard oldman 0 Reputation points
answered 2026-09-20T11:30:15.7266667+00:00

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0 answers

Azure for Students previously activated, but portal now fails with AADSTS16000 and no directories found

Hello, I previously activated Azure for Students using my personal Microsoft account, with my NMBU university email used for academic verification. The account previously showed the $100 Azure for Students credit. I can now no longer access Azure…

Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2026-09-20T10:38:09.6466667+00:00
Rajvir 0 Reputation points
0 answers

We are experiencing an issue with our SCCM console. The Configuration Manager cannot connect to the site (ECO - MOE-SCCM.ECONOMY.GOV.OM, Economy). The error message indicates that the console cannot connect to the Configuration Manager site database.

We are experiencing an issue with our SCCM console. The Configuration Manager cannot connect to the site (ECO - MOE-SCCM.ECONOMY.GOV.OM, Economy). The error message indicates that the console cannot connect to the Configuration Manager site database.…

Microsoft Security | Intune | Configuration Manager | Application
asked 2026-09-20T08:19:14.98+00:00
Sheikha Rashid Al-Alawi 0 Reputation points
edited the question 2026-09-20T10:03:26.1033333+00:00
Andreas Baumgarten 132.9K Reputation points MVP Volunteer Moderator
1 answer

Windows 11 Education Laptop Still Requires Former Employer's Work/School Account After Factory Reset

I have a Windows laptop that was permanently given to my sister by her former employer. She no longer has access to that organisation. We performed a complete Windows reset, but during Windows setup the device still requires a work or school account. We…

Microsoft Security | Windows Autopilot
asked 2026-08-11T20:41:59.2466667+00:00
Nhlakanipho Trueman Nkambule 0 Reputation points
commented 2026-09-20T09:41:18.9333333+00:00
Suresh Kumar 0 Reputation points
1 answer

How to deregistrate the laptop from the Autopilot account of other organisation?

Hi, I´m reseller of used laptops from Spain. One of laptops I sold has a Autopilot login window during of installation of Windows. It is registrated to SAS company. I oficially bought it from the refurbishing company from Poland and I have the invoice…

Microsoft Security | Windows Autopilot
asked 2026-08-25T09:33:14.8766667+00:00
Borovytskyi Oleh 0 Reputation points
answered 2026-09-20T08:56:18.6466667+00:00
Pavel yannara Mirochnitchenko 13,456 Reputation points MVP
0 answers

AADSTS5000224 — existing tenant inaccessible and Azure support portal blocked

I previously had access to an Azure tenant containing existing resources. Sign-in now fails with AADSTS5000224: “The tenant you are trying to access has been deauthenticated and is no longer available.” Signing in directly to the original tenant produces…

Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2026-09-20T07:39:55.2633333+00:00
Rainie 0 Reputation points
0 answers

microsoft authenticator problem

hey, i created a company microsoft domain whereby i use office 365 premium with 5 users renewable yearly, am the admin of the account but apparently authenticator is not working simply because the phone i was using got stolen. now i cant login to the…

Microsoft Security | Microsoft Authenticator
asked 2026-09-20T05:37:28.4833333+00:00
stephen chege 0 Reputation points
0 answers

Sole Global Administrator locked out of Azure tenant after replacing phone – MFA / Tenant Recovery required

I am the sole Global Administrator of my Microsoft Entra / Azure tenant. I still have full access to my Microsoft personal account and I know my password. The password is NOT the problem. After replacing my mobile phone, I lost the Microsoft…

Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2026-09-20T03:54:20.6+00:00
Jose De Moya 0 Reputation points
2 answers

Already submitted a SmartScreen false positive — still warned. What's the real process?

Hi, I'm a solo dev with a signed Windows installer — valid Authenticode cert, no detections on any engine. SmartScreen still shows the "Windows protected your PC / unknown publisher" screen when people download and run it. I've already sent the…

Microsoft Security | Intune | Other
asked 2026-07-16T10:55:45.9666667+00:00
Nickola Tesla 0 Reputation points
commented 2026-09-19T22:45:40.3833333+00:00
Rob Koch 26,160 Reputation points Volunteer Moderator
1 answer

I am locked out. I have no access to text to get codes or authenticator app and I can't get a human to help.

My husband is locked out of his account because he got a new phone and forgot his password. Every time he tries to reset his password, two-factor demands authentication on authenticator app or text. He is signed out of MS authenticator app too and SMS is…

Microsoft Security | Microsoft Authenticator
asked 2026-09-19T21:32:31.12+00:00
Tricia Celestin 0 Reputation points
answered 2026-09-19T21:32:47.4466667+00:00

AI answer

3 answers One of the answers was accepted by the question author.

Windows Compliance Policy failing on Antivirus

We have defined Windows Default Policy with requirement of Antivirus. Even though all endpoints have proper Windows Defender Antivirus with latest update Intune showing non compliance

Microsoft Security | Intune | Compliance
asked 2026-09-16T03:43:25.1+00:00
Bhupendrakumar Jesalpura 40 Reputation points
commented 2026-09-19T21:16:55.2766667+00:00
Rola Alghamdi 0 Reputation points
1 answer

Sentinel workspace tables not appearing in Defender portal advanced hunting schema

Microsoft Sentinel workspace tables are not queryable in the Defender portal advanced hunting page. The Schema tab only shows six Defender XDR tables and no workspace table group appears. Querying AzureActivity returns a semantic error saying it failed…

Microsoft Security | Microsoft Defender | Other
asked 2026-09-19T19:50:15.81+00:00
Abhijit Singh 0 Reputation points
answered 2026-09-19T21:14:33.06+00:00
Marcin Policht 108.3K Reputation points MVP Volunteer Moderator
0 answers

Microsoft Entra tenant locked out by Conditional Access policy

My Microsoft Entra tenant is currently locked out because I accidentally created a Conditional Access policy that blocks access. The situation is: -The Conditional Access policy targets the tenant's only Global Administrator account. -The policy…

Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2026-09-19T20:56:21.3666667+00:00
Abhai Panichiyil 0 Reputation points
edited the question 2026-09-19T21:11:42.0566667+00:00
Abhai Panichiyil 0 Reputation points
2 answers

My computer has a virus

How to eliminate virus from my computer. I have Microsoft account and Microsoft defender did not eliminate viruses

Microsoft Security | Microsoft Defender | Other
asked 2026-09-19T18:37:30.1666667+00:00
John Lesch 0 Reputation points
answered 2026-09-19T20:59:54.2433333+00:00
Bence Weiszmann 1,730 Reputation points
1 answer

Differences in Hold Locations in Microsoft Compliance Center: Premium vs. New Experience

A case was created last year using the Premium experience, but upon opening it in the new experience, some of the hold locations were missing. Is it necessary to go through all cases to update holds for the new experience?

Microsoft Security | Microsoft Purview
asked 2025-06-23T13:33:03.4666667+00:00
Courtney (O'LOUGHLIN), Amy 0 Reputation points
answered 2026-09-19T20:58:04.58+00:00
Dina Tarek 5 Reputation points
1 answer

How to set up paswordless login on Microsoft authenticator using upsers

I'm trying to set up passwordless login on upsers and I am not receiving any notifications. I signed into my Microsoft account and to change my security info I need to approve an authenticator request but it is not set up yet. It does not allow me to…

Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2026-09-18T11:16:55.02+00:00
Christopher Pearson 0 Reputation points
answered 2026-09-19T20:52:29.5733333+00:00
Dina Tarek 5 Reputation points
1 answer

Microsoft account compromised

My Microsoft account was compromised and I can't recover it My Microsoft account was compromised after I installed an unofficial Minecraft mod. After running it, my Microsoft password was changed and the sign-in email was also changed to an email address…

Microsoft Security | Microsoft Authenticator
asked 2026-09-19T20:36:28.13+00:00
Boris MPopov 0 Reputation points
answered 2026-09-19T20:36:50.08+00:00

AI answer

1 answer

How to access Defender to update/remove materials

I seem to be unable to easily access information listed in Microsoft Defender when I want to add or change information so not sure items are being monitored.

Microsoft Security | Microsoft Defender | Other
asked 2026-09-19T19:21:36.45+00:00
Kaye Via - Mickelson 0 Reputation points
answered 2026-09-19T19:21:48.9133333+00:00

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0 answers

I can't sign yo my Email.

It's been months now I change my password cuz I don't remember it. And the problem has started Just trying to sign in and the (authenticator app) keeps popping up I downloaded the the app but I can't get the code to sign in Just fix the problem as…

Microsoft Security | Microsoft Authenticator
asked 2026-09-19T19:16:00.71+00:00
Ali 0 Reputation points
1 answer One of the answers was accepted by the question author.

Security Intelligence isn't updating

my security intelligence isn't updating. it is stuck in a searching for updates mode. the current version is 1.421.421.0 and last update was 11/22/24. can you please help?

Microsoft Security | Microsoft Defender | Microsoft Defender for Office 365
asked 2026-09-19T11:11:28.5266667+00:00
LoG 20 Reputation points
accepted 2026-09-19T19:07:09.5666667+00:00
LoG 20 Reputation points