Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
31,210 questions
31,211 questions with Microsoft Security | Microsoft Entra | Microsoft Entra ID tags
2 answers
how to fix the error - Error code: AADSTS5000224 Error message: AADSTS5000224: The tenant you are trying to access has been deauthenticated and is no longer available.
Unable to login to azure portal. learning purposes.
Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked
2025-12-08T06:08:33.2033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(256, 87%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAB%3C/text%3E%3C/svg%3E)
Aparna B
15
Reputation points
answered
2026-09-20T19:42:17.3866667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(304, 69%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EML%3C/text%3E%3C/svg%3E)
Mario Lozano
0
Reputation points
1 answer
Unable to login to Microsoft Azure account using personal gmail account
I am not able to login to Microsoft Azure account using personal gmail account. On 4th step Verify the pairing was successful by entering a code below. Getting error That code didn't work. Check the code and try again. I do not have Microsoft…
Microsoft Security | Microsoft Entra | Microsoft Entra ID
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
31,210 questions
asked
2026-09-12T19:36:22.2166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(188.79999999999998, 6%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDS%3C/text%3E%3C/svg%3E)
Danu, Satyendra
0
Reputation points
commented
2026-09-20T16:00:42.4966667+00:00
Nathan Roberts (SN)
13,616
Reputation points Student Ambassador
Volunteer Moderator
0 answers
Azure for Students previously activated, but portal now fails with AADSTS16000 and no directories found
Hello, I previously activated Azure for Students using my personal Microsoft account, with my NMBU university email used for academic verification. The account previously showed the $100 Azure for Students credit. I can now no longer access Azure…
Microsoft Security | Microsoft Entra | Microsoft Entra ID
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
31,210 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(268.8, 44%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ER%3C/text%3E%3C/svg%3E)
0 answers
AADSTS5000224 — existing tenant inaccessible and Azure support portal blocked
I previously had access to an Azure tenant containing existing resources. Sign-in now fails with AADSTS5000224: “The tenant you are trying to access has been deauthenticated and is no longer available.” Signing in directly to the original tenant produces…
Microsoft Security | Microsoft Entra | Microsoft Entra ID
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
31,210 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(227.2, 32%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ER%3C/text%3E%3C/svg%3E)
0 answers
Sole Global Administrator locked out of Azure tenant after replacing phone – MFA / Tenant Recovery required
I am the sole Global Administrator of my Microsoft Entra / Azure tenant. I still have full access to my Microsoft personal account and I know my password. The password is NOT the problem. After replacing my mobile phone, I lost the Microsoft…
Microsoft Security | Microsoft Entra | Microsoft Entra ID
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
31,210 questions
asked
2026-09-20T03:54:20.6+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(38.4, 60%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJD%3C/text%3E%3C/svg%3E)
Jose De Moya
0
Reputation points
asked
2026-09-20T03:54:20.6+00:00
Jose De Moya
0
Reputation points
0 answers
Microsoft Entra tenant locked out by Conditional Access policy
My Microsoft Entra tenant is currently locked out because I accidentally created a Conditional Access policy that blocks access. The situation is: -The Conditional Access policy targets the tenant's only Global Administrator account. -The policy…
Microsoft Security | Microsoft Entra | Microsoft Entra ID
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
31,210 questions
asked
2026-09-19T20:56:21.3666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(201.6, 35%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAP%3C/text%3E%3C/svg%3E)
Abhai Panichiyil
0
Reputation points
edited the question
2026-09-19T21:11:42.0566667+00:00
Abhai Panichiyil
0
Reputation points
1 answer
How to set up paswordless login on Microsoft authenticator using upsers
I'm trying to set up passwordless login on upsers and I am not receiving any notifications. I signed into my Microsoft account and to change my security info I need to approve an authenticator request but it is not set up yet. It does not allow me to…
Microsoft Security | Microsoft Entra | Microsoft Entra ID
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
31,210 questions
asked
2026-09-18T11:16:55.02+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(41.6, 57.00000000000001%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECP%3C/text%3E%3C/svg%3E)
Christopher Pearson
0
Reputation points
answered
2026-09-19T20:52:29.5733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(3.2, 42%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDT%3C/text%3E%3C/svg%3E)
Dina Tarek
5
Reputation points
2 answers
Partner Center not provisioned: blank Legal info and Identifiers, MACPP missing from Programs
I need publisher verification for an Entra app registration (verified publisher / Partner One ID). The Partner Center organization for our Microsoft Entra tenant never provisioned. What I see (12+ hours, not a delay): Home: only “My access”, no…
Microsoft Security | Microsoft Entra | Microsoft Entra ID
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
31,210 questions
asked
2026-09-10T13:37:00.56+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(76.8, 33%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJO%3C/text%3E%3C/svg%3E)
João Vitor Brasil
0
Reputation points
answered
2026-09-19T15:16:47.0766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(172.8, 24%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EWP%3C/text%3E%3C/svg%3E)
Walker Pollitt
0
Reputation points
2 answers
Sole Global Administrator locked out of Azure/Entra – MFA requires 6-digit code but Authenticator generates 8 digits
I am the sole Global Administrator of my Azure/Microsoft Entra tenant and I am unable to access the Azure portal because of an MFA issue. Azure asks me to enter a 6-digit code from Microsoft Authenticator. However, when my account was configured as a…
Microsoft Security | Microsoft Entra | Microsoft Entra ID
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
31,210 questions
asked
2026-09-18T14:40:56.86+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(54.400000000000006, 11%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDT%3C/text%3E%3C/svg%3E)
Dany Trakhtenberg
0
Reputation points
answered
2026-09-19T15:05:09.2366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(169.60000000000002, 28.999999999999996%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDT%3C/text%3E%3C/svg%3E)
Dany Trakhtenberg
0
Reputation points
3 answers
One of the answers was accepted by the question author.
Unable to access personal Azure Portal due to MFA issue.
Hi all, Hoping @Anonymous can assist. I have been dealing with an ongoing Azure account access issue and would appreciate some advice. I have an Azure account with an active subscription and several resources associated with it. My understanding is that…
Microsoft Security | Microsoft Entra | Microsoft Entra ID
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
31,210 questions
asked
2026-04-23T07:37:20.09+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(236.8, 31%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EW%3C/text%3E%3C/svg%3E)
WH
25
Reputation points
answered
2026-09-18T20:53:59.5166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(176, 19%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDV%3C/text%3E%3C/svg%3E)
Daniel Vanoye
0
Reputation points
3 answers
Microsoft Entra Connect Sync 2.6.84.0 - ContainerPicker UI error: embedded resource name mismatch in ContainerPicker.dll
After a clean installation of Microsoft Entra Connect 2.6.84.0, the Synchronization Service Manager throws the following error when attempting to select containers (OU filtering) via the UI: An error was encountered while selecting containers: Could not…
Microsoft Security | Microsoft Entra | Microsoft Entra ID
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
31,210 questions
asked
2026-08-21T11:35:09.9966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(230.39999999999998, 25%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBC%3C/text%3E%3C/svg%3E)
Bartosz Czerek
5
Reputation points
answered
2026-09-18T20:27:04.7433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(307.2, 34%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EWC%3C/text%3E%3C/svg%3E)
Wilson, Craig A
0
Reputation points
1 answer
One of the answers was accepted by the question author.
Custom role permission selection removes a previously selected permission after a new search
I have tested this multiple times and even refreshed the browser. Problem summary In the Microsoft Entra admin center, when creating or editing a custom role and selecting permissions, choosing a permission from a second search causes the permission…
Microsoft Security | Microsoft Entra | Microsoft Entra ID
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
31,210 questions
asked
2026-09-18T18:31:53.72+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(70.4, 93%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETT%3C/text%3E%3C/svg%3E)
Tucker Tice
20
Reputation points
commented
2026-09-18T20:06:03.69+00:00
Tucker Tice
20
Reputation points
1 answer
Entra connect sync upgrade in place issues
Good afternoon, I recently updated one of two servers to the Entra Connect Sync version 2.6.84 from 2.4.21.0. I followed the steps to upgrade our staging server first, then change the staging to active and make the active server the new staging. I…
Microsoft Security | Microsoft Entra | Microsoft Entra ID
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
31,210 questions
asked
2026-09-18T17:19:31.9233333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(243.2, 2%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJG%3C/text%3E%3C/svg%3E)
Jason Gunter
0
Reputation points
answered
2026-09-18T17:19:55.95+00:00
AI answer
5 answers
SCIM User Provisioning with Salesforce (via External Client App)
I understand that the original Entra Enterprise App for Salesforce Provisioning no longer works due to the change from "Connected App" to "External Client App" (OAuth Client Credentials) on the Salesforce side. Is there an updated…
Microsoft Security | Microsoft Entra | Microsoft Entra ID
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
31,210 questions
asked
2026-03-23T21:21:04.3633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(188.79999999999998, 32%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDD%3C/text%3E%3C/svg%3E)
Dinu Dinuw
35
Reputation points
commented
2026-09-18T13:16:02.77+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(204.8, 84%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJR%3C/text%3E%3C/svg%3E)
Jimmy Ray
0
Reputation points
1 answer
Full tenant lockout – Locked All the Users and Admin Out of Microsoft 365 Tenant – No Global Admin Access
I'm a new Global Admin in the company where i work and taking over, without previous documentation our tenant settings. Accidentally locked out all the users of the company after changing a conditional access policy. This means we are completely…
Microsoft Security | Microsoft Entra | Microsoft Entra ID
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
31,210 questions
asked
2026-03-03T02:55:31.49+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(70.4, 77%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EC6%3C/text%3E%3C/svg%3E)
ChuSim-6451
20
Reputation points
commented
2026-09-18T11:53:31.97+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(60.8, 57.00000000000001%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBJ%3C/text%3E%3C/svg%3E)
Balaji Jayabal
0
Reputation points
1 answer
One of the answers was accepted by the question author.
Cant use Azure or Entra
When I enter https://portal.azure.com/ or https://entra.microsoft.com/ I immediately receive the error below. I cant find how to reach out to actual Support so I decided to ask a question here. Hmmm... Sorry, something went wrong while loading the…
Microsoft Security | Microsoft Entra | Microsoft Entra ID
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
31,210 questions
asked
2026-09-18T09:43:40.63+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(0, 35%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMD%3C/text%3E%3C/svg%3E)
Mateusz Duliński
20
Reputation points
accepted
2026-09-18T09:45:26.4666667+00:00
Mateusz Duliński
20
Reputation points
0 answers
Invitations are blocked for this directory due to suspicious activity. Please contact Microsoft support for help.
We've done a migration of users from one directory to another. These users are external. Mid import of these users we've recieved the following errors: ERROR: Forbidden({'error':{'code':'Forbidden','message':'Invitations are blocked for this directory…
Microsoft Security | Microsoft Entra | Microsoft Entra ID
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
31,210 questions
asked
2026-09-18T06:31:57.69+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(163.2, 28.999999999999996%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESC%3C/text%3E%3C/svg%3E)
Samuel Carswell
5
Reputation points
asked
2026-09-18T06:31:57.69+00:00
Samuel Carswell
5
Reputation points
0 answers
Microsoft Entra ID Directory Object Quota Remains at 91%+ Despite Object Deletion
Hello Microsoft Support, We are experiencing an issue with the Microsoft Entra ID directory object quota for our tenant. Tenant Information Tenant Name: MSFT Tenant ID: 789c1735-9a1b-426b-a695-9821dfe6bce7 Issue Summary The tenant is reporting: …
Microsoft Security | Microsoft Entra | Microsoft Entra ID
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
31,210 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(3.2, 86%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECI%3C/text%3E%3C/svg%3E)
1 answer
One of the answers was accepted by the question author.
Request for Assistance – MFA Lockout and Account Recovery
I am locked out due to missing Authenticator access and cannot open a support case or access the admin center. My organization is just myself with this one account, so it is a tenant lockout. Initial post:…
Microsoft Security | Microsoft Entra | Microsoft Entra ID
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
31,210 questions
asked
2025-05-13T20:04:40.7533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(284.8, 87%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJD%3C/text%3E%3C/svg%3E)
John Doe Customer
20
Reputation points
commented
2026-09-17T21:32:43.12+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(118.4, 28.999999999999996%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJR%3C/text%3E%3C/svg%3E)
Jerry Rehor
0
Reputation points
1 answer
Tenant lockout, both Global Admins, AADSTS50196 security-info registration deadlock, case 2608190040008441 stalled 6 days
Requesting moderator assistance getting an existing Data Protection / Tenant Recovery case internally escalated. Situation Both Global Administrator accounts on a Microsoft-direct production tenant have been locked out since 8/19/2026. Normal users…
Microsoft Security | Microsoft Entra | Microsoft Entra ID
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
31,210 questions
asked
2026-08-24T17:25:41.45+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(252.8, 84%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESG%3C/text%3E%3C/svg%3E)
Sean Green
0
Reputation points
answered
2026-09-17T21:27:46.79+00:00
Jerry Rehor
0
Reputation points