A cloud-based identity and access management service for securing user authentication and resource access
AADSTS5000224 – Azure tenant deauthenticated again after previously being restored by Microsoft engineering
Hello Microsoft Support Team, My Azure tenant has been deauthenticated for the second time, and I am unable to sign in through either Azure Portal or Azure CLI. This issue was previously resolved with the assistance of @Rukmini and the Microsoft…
Microsoft Security | Microsoft Entra | Microsoft Entra ID
Error while trying to install Microsoft Entra Connect on my passive server at the DR site
Hi, I am encountering an error while trying to install Microsoft Entra Connect on my passive server at the DR site. The production Entra Connect server is working without any issues. Background: Microsoft Entra Connect was previously installed on this DR…
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
AI answer
Microsoft Data Protection Closed MFA Recovery Case - Three Entra Tenants Locked Out
I am requesting assistance with escalating a Microsoft Entra ID tenant recovery issue after Microsoft 365 Data Protection closed my existing support case without resolving the problem. I am the legitimate owner and administrator of three separate…
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
Restrict ChatGPT Outlook access to one user and authorized shared mailboxes
We are evaluating the OpenAI ChatGPT Outlook Email integration with Microsoft 365 and need guidance on restricting its access. We've disabled all 24 email-writing tools and retained seven read-only tools. ChatGPT's permissions configuration now shows…
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
Sole Microsoft 365 Administrator Locked Out - Account Recovery Assistance Required
Dear Microsoft Support Team, I am requesting assistance with recovering access to a Microsoft 365 business account associated with a company for which I was the sole administrator. My administrator account has been temporarily locked for security…
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
Sole Global Admin locked out of MFA (error 500121) – need Data Protection ticket for Partner Center account
I’m the only Global Administrator for my company’s Microsoft Entra tenant, which is linked to our Microsoft Partner Center account. I can no longer complete Microsoft Authenticator verification, and every sign-in attempt fails with error code 500121. I…
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
Global admin can't enter Tenant admin center due to MFA issue, need help reset.
Tenant only has 1 global admin, and they are locked out of admin center due to deleting MFA without setting backup. Now cannot access admin center at all and there is no other way to authenticate because it wasn't set up. Need help contacting Data…
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
Please review Your Microsoft 365 Guest Account in SAP SE:
Why we are getting an email for this with a deadline and what are the actions to be taken. What will happen if we dint take the action
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
Unable to Verify Identity for Microsoft 365 Login – Error 399287
Dear Microsoft Support Team, I'm trying to sign into the Microsoft 365 portal. I can sign in to my Microsoft account, but I'm prompted to verify my identity via SMS. However, I receive the following error message: “Sorry, we’re having trouble verifying…
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
Microsoft authenticator error 50089
I recently received a new Iphone. After setting the new phone up I have issues logging into my Microsoft authenticator account. The error code is 50089
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
Microsoft Teams Business – MFA Error 399287 – Unable to Sign In
Dear Microsoft Support Team, I am the owner and administrator of a small business Microsoft Teams subscription, which I purchased and configured myself. Until recently, I was able to access Microsoft Teams without any problems. However, I can no longer…
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
Re-purposing Window-hello cred
As we are very welcoming MSFT's coordinated effort to put us on password-less landscape, I have one point to float across that I think should be paid attention by MSFT Earlier user can store passkey-cred in the WH-container for the same…
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
Request to register an Entra ID app (public client, delegated Graph) for a personal Teams automation
Hi, I'd like to register a single-tenant Entra ID application for a personal, single-user Teams automation (a self-chat assistant). I don't appear to have app-registration permission in the portal (I get a 401 / "You don't have access" on the…
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
Error Code: 500121 Request Id: 74d019d3-654f-4920-8471-ac1a9c402500 Correlation Id: <***removed PII***> Timestamp: 2026-10-27T18:29:01Z
I cannot get message to sign in r<removed PII>******@hw.ac.uk Error Code: 500121 Request Id: 74d019d3-654f-4920-8471-ac1a9c402500 Correlation Id: <removed PII> Timestamp: 2026-10-27T18:29:01Z
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
AADSTS53003: Conditional Access blocks MFA registration on new E5 developer sandbox — sole Global Admin locked out
I set up a Microsoft 365 E5 developer sandbox tenant and am trying to sign in as the tenant's only Global Administrator for the first time, via https://admin.microsoft.com and https://portal.azure.com. Sign-in with username and password succeeds. The…
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
Microsoft Entra Cloud Sync — Cross-domain group membership not syncing when users are managed by Entra Connect Sync
Microsoft Entra Cloud Sync — Cross-domain group membership not syncing when users are managed by Entra Connect Sync Hello, We are testing a gradual migration from Microsoft Entra Connect Sync to Microsoft Entra Cloud Sync in a multi-domain Active…
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
Can Apache Guacamole request per-user SSH certificates for Azure Linux VM Sign-In?
We are evaluating Microsoft Entra OpenSSH certificate authentication for Azure Linux VMs through Apache Guacamole, a browser-based remote access gateway: https://guacamole.apache.org/ Apache Guacamole uses guacd to establish the SSH connection to the…
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
has something changed with Register Security Info (security info page)
We are looking for clarification regarding a change in Microsoft Entra Conditional Access behavior related to phishing-resistant MFA onboarding. A few months ago, users targeted by a Conditional Access policy requiring Phishing-Resistant MFA…
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
Microsoft Entra ID custom domain verification fails despite valid DNS TXT records
Hello, I am trying to verify a custom domain in a newly created Microsoft Entra ID Free tenant, but domain verification keeps failing even though the required DNS TXT record is publicly available. Environment Microsoft Entra ID Free Newly created…
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
AI answer
Microsoft entra ID error 0x80180018
Hello, We have again problem with enrollment of device to our microsoft entra. When i have new clear PC and i want my users to log in on the first steps to register device into entra, it will show error with enrolment. For now i tried to make local…
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access