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unable to install Microsoft office Home & business 2024

i install the software and when i login to word give error show in attached screen shortserror.png what i can do at that stage.

Microsoft 365 and Office | Install, redeem, activate | For business | MacOS
asked 2026-10-31T08:34:56.71+00:00
saad iqbal 0 Reputation points
answered 2026-10-31T10:12:04.8633333+00:00
Stefan Blom 357.2K Reputation points MVP Volunteer Moderator
2 answers One of the answers was accepted by the question author.

I am writing to raise a complaint regarding an issue with my purchased **MS Office 2021 Home & Business Lifetime License**.

Dear Microsoft Support Team, I am writing to raise a complaint regarding an issue with my purchased MS Office 2021 Home & Business Lifetime License. Despite having purchased the software, I am unable to use Microsoft Office applications such as MS…

Microsoft 365 and Office | Install, redeem, activate | For business | MacOS
asked 2026-10-24T07:54:25.8133333+00:00
SATYAM RAJPUT 20 Reputation points
edited an answer 2026-10-27T19:35:20.02+00:00
Stefan Blom 357.2K Reputation points MVP Volunteer Moderator
2 answers

Paid Business Standard license, Word for Mac stuck in view-only for months

I've been paying for Microsoft 365 Business Standard for months and can't edit a single document in Word on my Mac. I'm being fleeced: paying for a license I can't use. Fix it, and credit me for the time I've paid without it. Error in Word for Mac…

Microsoft 365 and Office | Install, redeem, activate | For business | MacOS
asked 2026-10-26T21:03:06.7366667+00:00
Colin Scott 0 Reputation points
edited an answer 2026-10-26T21:50:53.6466667+00:00
Ruby Nguyen 3,640 Reputation points Independent Advisor
1 answer One of the answers was accepted by the question author.

2021 office activation on mac imposible

I have a valid Office Home & Business 2021 for Mac licence associated with my Microsoft account. Office was reinstalled, the Microsoft License Removal Tool was run, and I'm using Word 16.114.1. Activation fails with "Your Office 2021 license is…

Microsoft 365 and Office | Install, redeem, activate | For business | MacOS
asked 2026-10-26T14:50:18.94+00:00
Slawomir D 20 Reputation points
commented 2026-10-26T16:57:21.97+00:00
Stefan Blom 357.2K Reputation points MVP Volunteer Moderator
2 answers

Microsoft Office on the Mac-

We have reinstalled Microsoft Office on the Mac, but the issue is still not resolved. The system is now showing the attached error message.Kindly guide us on how to resolve this Microsoft 365 Business Standard compatibility/activation issue with the Mac…

Microsoft 365 and Office | Install, redeem, activate | For business | MacOS
asked 2026-10-08T14:39:43.67+00:00
Mian Mudasir Bari 0 Reputation points
answered 2026-10-08T14:44:28.4233333+00:00
Stefan Blom 357.2K Reputation points MVP Volunteer Moderator
2 answers

How to grant full access permission to enable add-ins to office AND anything else

I have a business account and am the only user. The Microsoft representative who instructed me on how to set up everything has messed up my entire system (I am a mac user and he did not know mac at all). I would like to start by enabling myself with my…

Microsoft 365 and Office | Install, redeem, activate | For business | MacOS
asked 2026-10-05T00:27:39.5+00:00
Kimberly Steefel 0 Reputation points
commented 2026-10-06T01:39:33.25+00:00
Jade Ng 16,620 Reputation points Microsoft External Staff Moderator
3 answers

How to manage switching to a new tenant

My employer has switched to a new IT provider and new Microsoft Tenant but I cannot seem to remove the old tenant from automatically being picked up when trying to put in the same email address. How do I remove the connection to the old tenant? I am on a…

Microsoft 365 and Office | Install, redeem, activate | For business | MacOS
asked 2026-09-24T11:29:05.4966667+00:00
Nick Ralph 15 Reputation points
commented 2026-10-01T22:09:42.2166667+00:00
Graham Campbell 0 Reputation points
2 answers

activation error

hello I am trying to activate microsoft on licence on a Macbook it says error

Microsoft 365 and Office | Install, redeem, activate | For business | MacOS
asked 2026-10-01T12:15:33.3733333+00:00
Peter Karam 0 Reputation points
answered 2026-10-01T12:25:19.1033333+00:00
Michelle Nguyen 2,620 Reputation points Independent Advisor
1 answer

Microsoft 365 Business Standard set up issue

I recently purchased MS365 Business Standard from the Apple Store and received a Product key. When I follow the steps - including a private browser - it gets completely stuck on a screen that says 'Switch to an account that has permission; your account…

Microsoft 365 and Office | Install, redeem, activate | For business | MacOS
asked 2026-09-29T20:35:05.93+00:00
Julia Walker 0 Reputation points
commented 2026-09-29T20:40:25.2866667+00:00
Julia Walker 0 Reputation points
0 answers

Unable to select appropriate answer to your questions.

I have been unable to answer your questions. PC or Mac? Mac What version? Microsoft 365 Business Standard

Microsoft 365 and Office | Install, redeem, activate | For business | MacOS
asked 2026-09-29T01:04:13.5933333+00:00
Philip Livingston 0 Reputation points
edited the question 2026-09-29T11:26:51.53+00:00
Daniel-Vo 7,900 Reputation points Microsoft External Staff Moderator
1 answer

MS Office Business Standard Admin Account Created but not Provided

Setting up a new iMac and purchased Microsoft 365 Business Standard with the PC. The Mac arrived with the Boxed MS 365 Business Standard and Product Key Card Set up the Mac Followed the microsoft365.com/setupbusiness URL and Entered the product…

Microsoft 365 and Office | Install, redeem, activate | For business | MacOS
asked 2026-09-23T15:32:53.81+00:00
Bobbie Sue Brown 0 Reputation points
commented 2026-09-23T17:22:13.1733333+00:00
Jay1 Tran 1,900 Reputation points Independent Advisor
1 answer

Nonprofit License is Read Only

Hi, I have a nonprofit in Mexico that was granted Office 365 licenses and has been functioning well until recently. This week, my license has been read only and says that it does not function on Macs which is my current computer system. My staff using…

Microsoft 365 and Office | Install, redeem, activate | For business | MacOS
asked 2026-09-22T14:54:25.46+00:00
Biokrobo Wokoma 0 Reputation points
commented 2026-09-23T13:58:51.3633333+00:00
Helen Luu 3,645 Reputation points Independent Advisor
1 answer

Microsoft 365 Business Standard failing to activate

I am having issues with my Microsoft365 license activating. It seems to be getting stuck over and over in the authentication step. I have tried clearing keychain, library, restarting, etc. I am on a MAC. the admin has also removed and re-added my license…

Microsoft 365 and Office | Install, redeem, activate | For business | MacOS
asked 2026-09-01T19:41:48.68+00:00
Kaila S 0 Reputation points
commented 2026-09-18T16:07:06.8266667+00:00
Lin V 1,965 Reputation points Independent Advisor
1 answer

Request to Reallocate Office LTSC Standard 2024 Licenses – 12 Windows and 5 macOS

Dear Microsoft Support Team, Our company has purchased 17 licenses of Office LTSC Standard 2024 through FPT Synnex Distribution Company Limited. Based on our current deployment requirements, we would like to allocate these licenses as follows: 12…

Microsoft 365 and Office | Install, redeem, activate | For business | MacOS
asked 2026-09-15T04:58:51.8266667+00:00
Hoa Nguyen 0 Reputation points
answered 2026-09-15T05:37:13.44+00:00
Ana Le 2,965 Reputation points Independent Advisor
1 answer

Office 365 Desktop License Activation Loop on macOS – Error "Your account doesn't allow editing on a Mac"

Hello everyone, I am opening this thread because I am stuck in a persistent licensing/activation loop with Microsoft 365 desktop applications (specifically Excel and Word) on my macOS device, and I am running out of options. The Problem: Every time I…

Microsoft 365 and Office | Install, redeem, activate | For business | MacOS
asked 2026-09-09T08:15:42.35+00:00
Federico Recco 0 Reputation points
commented 2026-09-10T10:41:03.94+00:00
Michelle Nguyen 2,620 Reputation points Independent Advisor
2 answers

to download microsoft 365

I bought a full year subscription of the above from Microsoft but on attempting to install, it says I need Mac OS 11 and above. how can i douwload microsoft 365

Microsoft 365 and Office | Install, redeem, activate | For business | MacOS
asked 2026-09-08T10:28:27.9966667+00:00
Armand Chaudhary 0 Reputation points
commented 2026-09-09T16:23:59.4833333+00:00
Killian N 4,490 Reputation points Independent Advisor
3 answers

Still cannot edit any word documents as office won't activate on my Mac (version 15)

Still getting the error 0 0 when I try to activate the Microsoft Office updates. I cannot edit any word documents or use Microsoft for my job!

Microsoft 365 and Office | Install, redeem, activate | For business | MacOS
asked 2026-09-01T13:48:18.1133333+00:00
Suzy King 0 Reputation points
commented 2026-09-02T14:05:05.81+00:00
Heimerdinger 1,465 Reputation points Independent Advisor
2 answers

Office365 Apps

I have been authorized by my company administrator to use the Microsoft Office365 apps that were previously downloaded on my MacBook laptop, such as Word and Excel, however when I attempt to use them I am directed to activate the app, which only…

Microsoft 365 and Office | Install, redeem, activate | For business | MacOS
asked 2026-08-20T23:32:42.4833333+00:00
Bob Ronchi 0 Reputation points
edited a comment 2026-08-22T00:16:44.8366667+00:00
Kien 1,790 Reputation points Independent Advisor
2 answers

download 16.88 version for my mac pro monterey 12.7.6

My word suddenly is no longer working. I need to have it work. I need to download 16.88 I read. How do I do that?

Microsoft 365 and Office | Install, redeem, activate | For business | MacOS
asked 2025-12-11T16:46:42.95+00:00
Dennise Peters-Colley 20 Reputation points
recommended 2026-08-20T20:26:00.91+00:00
Stefan Blom 357.2K Reputation points MVP Volunteer Moderator
1 answer

Subscriptions and user account

Need to find the subscription tile and user accounts. I’m reasonably new and lost. I have a business account

Microsoft 365 and Office | Install, redeem, activate | For business | MacOS
asked 2026-08-19T04:54:07.77+00:00
Gregory Robertson 0 Reputation points
commented 2026-08-20T04:58:06.59+00:00
Elena-VH 2,450 Reputation points Independent Advisor