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2 answers

Sync issues and not allowing distribution of pages

I use the lap top to add and distribute documents. I also go through teams to assign pages. I use the iPad to instruct and the students are on iPads. There are times that the syncing does not work and I cannot distribute pages. There are no updates…

Microsoft 365 and Office | OneNote | For education | iOS
asked 2026-10-27T13:06:41.51+00:00
Megan Kucharski 0 Reputation points
commented 2026-10-28T13:51:07.1533333+00:00
Roebe Ta 1,825 Reputation points Independent Advisor
1 answer

Text disalignment in Macbook vs iPad

I can't tell when the problem started because my school year just started so I started now taking notes, but it appears there's different spacing for lists between the Macbook and the iPad Versions of Onenote (also the web Version, honestly, but it's…

Microsoft 365 and Office | OneNote | For education | iOS
asked 2026-10-26T17:12:05.5466667+00:00
Shay 0 Reputation points
edited an answer 2026-10-26T19:58:00.9633333+00:00
Ruby Nguyen 3,640 Reputation points Independent Advisor
2 answers

OneNote on Ipad Crashes

Whenever I go on draw, use the pencil to draw something, and press the undo button the app closes!!! Everytime!!

Microsoft 365 and Office | OneNote | For education | iOS
asked 2026-10-26T14:55:02.65+00:00
ZS 0 Reputation points
edited an answer 2026-10-26T15:07:41.4033333+00:00
Jayden-P 4,225 Reputation points Independent Advisor
2 answers

unexpected crash of OneNote

crash every time when trying to undo drawing action, Drawing action only App version 16.114.5(26100837) iPad Air 2025 IOS 27.0.1

Microsoft 365 and Office | OneNote | For education | iOS
asked 2026-10-14T15:17:12.0033333+00:00
Andy Li 0 Reputation points
commented 2026-10-16T01:16:38.3066667+00:00
Elena-VH 2,450 Reputation points Independent Advisor
3 answers One of the answers was accepted by the question author.

One note keeps crashing on iPad

It just keeps crashing i have no idea what the problem is i just want to study

Microsoft 365 and Office | OneNote | For education | iOS
asked 2026-10-14T13:48:12.7033333+00:00
mishaal mustazhar 25 Reputation points
commented 2026-10-15T11:53:22.6266667+00:00
Daniel-Vo 7,900 Reputation points Microsoft External Staff Moderator
1 answer One of the answers was accepted by the question author.

Can I increase the zoom on OneNote for ipad?

I am reading articles on my ipad that are in notebooks on OneNote. Some of these articles are organized in two columns, and even the maximum zoom is not good enough to read comfortably. The font size is still quite small for long periods. Would it be…

Microsoft 365 and Office | OneNote | For education | iOS
asked 2026-10-14T17:33:58.29+00:00
Bruno Costa 20 Reputation points
commented 2026-10-14T18:11:37.7933333+00:00
Lin V 1,965 Reputation points Independent Advisor
1 answer

Cannot sign into OneNote with my Organization Account and Cannot Update to Bugfixed Version on iPad 6th Gen iOS 17.7.11

I had previously been using OneNote on my iPad without issue approximately 3 months ago. My semester started again and the app had updated over the summer to version 16.101.3. This is apparently the latest version my iPad 6th Generation can receive,…

Microsoft 365 and Office | OneNote | For education | iOS
asked 2026-09-23T03:16:11.65+00:00
Maddie 0 Reputation points
commented 2026-09-25T04:26:58.35+00:00
Jade Ng 16,535 Reputation points Microsoft External Staff Moderator
2 answers

One Note Crash

OneNotes keeps crashing my iPad. I’m not sure what the issue is but I already updated my iPad, the app itself, clear storage, delete large files but it keeps stalling and closing itself. I’m not sure what to do.

Microsoft 365 and Office | OneNote | For education | iOS
asked 2026-09-16T12:44:29+00:00
Fabian 0 Reputation points
commented 2026-09-17T15:45:48.71+00:00
Heimerdinger 1,465 Reputation points Independent Advisor
2 answers

Page turned blank

I was 5 hours into writing and drawing my notes on a page before it turned completely blank. The notes are gone, I can't draw or type or add anything new. Even the title that is normally on the top of the page is gone. Please I need this back. I have…

Microsoft 365 and Office | OneNote | For education | iOS
asked 2026-09-09T04:59:06.1066667+00:00
Megan Weidig 0 Reputation points
commented 2026-09-10T16:05:48.42+00:00
Roebe Ta 1,825 Reputation points Independent Advisor
2 answers

onenote notebook not syncing certain sections

Hi everyone! I wanted to see if anyone on here had any advice for me on sycning my Onenote, as I have't been able to get much help from my institution's IT deparment and Onenote support. One of my recently created notebooks on Onenote is not syncing…

Microsoft 365 and Office | OneNote | For education | iOS
asked 2026-09-06T23:10:44.8233333+00:00
Em 0 Reputation points
commented 2026-09-07T23:20:40.5933333+00:00
Jade Ng 16,535 Reputation points Microsoft External Staff Moderator
2 answers

problems with singing into one note and syncing

Dear Microsoft Support, I have been using OneNote for about a year, and shortly after I started using the app on my iPad, I began experiencing persistent sign-in and syncing problems. I use OneNote every day, but I frequently receive the notification:…

Microsoft 365 and Office | OneNote | For education | iOS
asked 2026-08-24T18:35:25.44+00:00
Kosić Šoba, Danaja 0 Reputation points
commented 2026-08-26T11:13:46.4666667+00:00
Hin Vo 1,745 Reputation points Independent Advisor
1 answer

OneNote drawing on the ipad is not aligned on the computer windows

I am experiencing a problem with OneNote where my handwritten notes on my iPad are not aligned correctly when I open the same notebook on my Windows computer. The notes appear correctly on Windows, but on my iPad the handwriting has shifted and changed…

Microsoft 365 and Office | OneNote | For education | iOS
asked 2026-08-23T06:17:46.2566667+00:00
commented 2026-08-24T11:01:36.3033333+00:00
Hani-Ng 2,835 Reputation points Independent Advisor
2 answers

OneNote can't open this notebook because it has been deleted or moved.

The location may not exist or you may not have permission to access it.

Microsoft 365 and Office | OneNote | For education | iOS
asked 2026-08-19T22:28:38.4566667+00:00
edited a comment 2026-08-21T19:04:30.9866667+00:00
Lin V 1,965 Reputation points Independent Advisor
1 answer

Unable to sign into OneNote on iPad Pro with student school account

Hello, it is the beginning of the school year, and I am looking to use OneNote again this year to annotate notes, as I did last year. However, I am currently unable to sign in to OneNote app on my iPad Pro. I do not think the problem is my account since…

Microsoft 365 and Office | OneNote | For education | iOS
asked 2026-08-14T20:43:47.5833333+00:00
Adrienne 0 Reputation points
commented 2026-08-18T08:29:31.5033333+00:00
Jo Raabe 0 Reputation points
3 answers

OneNote App for iPad will not allow log in

Hello, I used OneNote during my masters program and I accessed it through my iPad app. I have changed institutions to do my doctoral degree and now am stuck in an infinite sign in loop when trying to log into the app with my new account credentials. I…

Microsoft 365 and Office | OneNote | For education | iOS
asked 2026-08-15T22:22:35.94+00:00
Aten, Sarah 0 Reputation points
answered 2026-08-16T19:45:21.5133333+00:00
Ruby Nguyen 3,640 Reputation points Independent Advisor
2 answers

Can't sign in to one note app on ipad

I am unable to sign in to OneNote app on my iPad air. I doubt the problem is my account since I am able to sign in to one note on my cellphone and my laptop both on the app and the web version. I have tried resetting the app, uninstalling and…

Microsoft 365 and Office | OneNote | For education | iOS
asked 2026-07-31T02:16:07.4033333+00:00
Rose 0 Reputation points
recommended 2026-08-11T13:21:32.0733333+00:00
Ana Mihaila (BLUEHAWK LLC) 0 Reputation points Microsoft External Staff Moderator
1 answer

Repeated OneNote updates have failed to fix Devanagari MT rendering issue on iOS

I have already reported this problem to Microsoft, yet the latest update has again failed to fix it. This is not a minor formatting issue. OneNote has effectively broken the display of my existing notes that were created and formatted using Devanagari…

Microsoft 365 and Office | OneNote | For education | iOS
asked 2026-08-10T12:48:39+00:00
Arpit Patel 0 Reputation points
answered 2026-08-10T13:15:33.74+00:00
Roebe Ta 1,825 Reputation points Independent Advisor
1 answer

OneNote for iOS still does not support Devanagari MT after latest update

After updating OneNote on iPad, the app no longer recognizes the system font “Devanagari MT”. The font is still available in Microsoft Word, Pages, and other apps on the same device. Existing notebooks formatted in Devanagari MT now render with a…

Microsoft 365 and Office | OneNote | For education | iOS
asked 2026-08-03T13:33:54.2566667+00:00
Arpit Patel 0 Reputation points
edited an answer 2026-08-04T00:58:01.7833333+00:00
Liora 3,285 Reputation points Independent Advisor
1 answer

Leftie using OneNote on iPad

I'm left handed and trying to use OneNote on my iPad with an apple pencil. I've turned the draw with touch setting off and have configured the stylus orientation to my writing style, however when I write my palm is still being picked up before the pencil…

Microsoft 365 and Office | OneNote | For education | iOS
asked 2026-07-25T13:21:56.5433333+00:00
Ciarán Dunne 0 Reputation points
commented 2026-07-27T13:49:07.17+00:00
Tamara-Hu 17,960 Reputation points Microsoft External Staff Moderator
1 answer

Fail to sync my account

I graduated from university for 2 years. Today I want to use my student account (which has become alumni account) to access my note in OneNote. And find out that all notes can’t be opened and all folder appears to be empty. Message say that there is…

Microsoft 365 and Office | OneNote | For education | iOS
asked 2026-06-16T04:38:51.66+00:00
commented 2026-06-16T23:50:06.02+00:00
Huy-K 13,990 Reputation points Microsoft External Staff Moderator