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2 answers

I am getting Invitation Redemption Error after being prompted to switch to invited email address

I'm trying to accept invitation to Teams group in an email. I click on the link to join the team. I login, same as email address I received the invite. I then see another email address already logged in (even when I go incognito in browser, I read online…

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asked 2026-11-05T08:04:24.1066667+00:00
Adam Zheng 0 Reputation points
answered 2026-11-05T09:08:25.0733333+00:00
Julie Huynh 4,270 Reputation points Independent Advisor
3 answers

Microsoft Teams Get Signed out Automatically Another Accont While Using One.

I’m facing a recurring issue with MS Teams in MacBook, where I keep getting logged out of a few client accounts within an hour or so. Since this happens without my realizing it, I end up missing client messages, resulting in delayed responses and…

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asked 2026-10-28T06:38:27.7033333+00:00
Sanjeet Kumar Sharma 0 Reputation points
edited an answer 2026-10-28T07:22:22.2066667+00:00
Dora-T 2,080 Reputation points Independent Advisor
2 answers

How to fix my 1 of two accounts in Authenticator

Hi lately when I try to sign to Authenticator it defaults to a login from my other company. I had to set up Authenticator for air Canada on another phone. Before I could switch between the two of them. My phone automatically thinks it’s the other company…

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asked 2026-10-21T20:04:30.25+00:00
answered 2026-10-21T20:39:16.6966667+00:00
Jay1 Tran 1,910 Reputation points Independent Advisor
2 answers

Unable to login into authenticator app

Hello i got a new phone but am not able to login authenticator app please help out me

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asked 2026-10-18T13:49:06.5866667+00:00
Harkiranjeet Kaur 0 Reputation points
edited an answer 2026-10-18T13:58:39.2833333+00:00
Teddie Dang 1,975 Reputation points Independent Advisor
3 answers

How can I leave an organisation where I am a guest?

When I try to join a Teams invitation from a different organisation it keeps being overridden by the one I am no longer a guest for. This old organisation keeps making me sign in

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asked 2026-10-16T21:25:58.41+00:00
Christine Hosking 0 Reputation points
commented 2026-10-17T19:31:52.2966667+00:00
Ryan-N 16,940 Reputation points Microsoft External Staff Moderator
3 answers

Microsoft Teams isn't working.

I have a Microsoft 365 Family account, but Teams meetings are injecting a phantom attendee address <Moderator's note: Personal Identifiable Information removed>@outlook.com. I also have an old bobschecter.onmicrosoft.com tenant, and Teams is mixing…

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asked 2026-10-15T23:49:24.6166667+00:00
Bob Schecter 0 Reputation points
edited the question 2026-10-16T01:13:21.3533333+00:00
Austin-H 8,810 Reputation points Microsoft External Staff Moderator
1 answer

Multiple Microsoft Accounts Using Same Email - Can't Access MS Teams Essentials Account

I have Multiple Microsoft Accounts Using Same Email. I have full access to my primary account purchased through GoDaddy where I have all my Office365 apps, etc. To make sure I did not force a change to my Outlook version and it's memory capacity, I had…

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asked 2026-10-14T17:15:57.0733333+00:00
Michael Fuller 0 Reputation points
commented 2026-10-15T22:20:14.6866667+00:00
Kai-L 21,095 Reputation points Microsoft External Staff Moderator
2 answers

Teams red exclamation mark issue again. Multiple users affected.

For no reason, a red exclamation mark is shown at the task bar of Teams, and also beside logged in user accounts (top right Teams corner). Multiple users affected in the past few days. Looks like a bug.

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asked 2026-10-13T08:25:36.9933333+00:00
Krzysztof Zebrucki (KRZE) 5 Reputation points
commented 2026-10-15T14:54:30.61+00:00
Liora 3,285 Reputation points Independent Advisor
2 answers

Microsoft Team Apps default login account

I don't understand why the default login account appears when I launch the application. It was the work email in my previous working company and I could not find any option to remove this email account from the app, even remove the current data from my…

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asked 2026-10-07T08:48:54.8466667+00:00
Timothy Chan 0 Reputation points
edited a comment 2026-10-09T07:47:09.0733333+00:00
Jayden-P 4,305 Reputation points Independent Advisor
1 answer

I cannot remove guest invitation from my personal Teams account ...

Soy titular de una cuenta Microsoft personal y suscriptor de Microsoft 365. En Microsoft Teams aparece una organización llamada "[Nota del moderador: Se ha eliminado la información de identificación personal] (srihira.onmicrosoft.com)" asociada…

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asked 2026-10-01T20:48:31.1166667+00:00
Alejandrina Contreras Zavala 0 Reputation points
commented 2026-10-02T19:21:01.79+00:00
Hendrix 2,770 Reputation points Independent Advisor
2 answers

I have teams with two different organizations that use the same email address. How can I add the second organization to my teams?

I have a work account that I use for teams messages. I recently got added to a customer's organization under the same email address. When I try to "Add another account" on my teams, it does not work since it is the same email. I can see I am a…

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asked 2026-09-22T22:03:00.4633333+00:00
Larkin, Aine 0 Reputation points
edited a comment 2026-09-24T14:54:58.2666667+00:00
Chris-D 2,620 Reputation points Independent Advisor
2 answers

My personal and business alias are conflicting

I have a personal microsoft account and a business account. They have always been separate by choosing the profile to use. Through my business account, I am part of a client Teams account as an approved tenant. Every time I try to log in now, it…

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asked 2026-09-22T18:38:11.0566667+00:00
KEVIN KRAMER 0 Reputation points
commented 2026-09-23T20:41:52.17+00:00
Ivory 2,610 Reputation points Independent Advisor
1 answer

Cannot remove organization in Teams

I have been added to Microsoft Higher Education community teams some years ago and it has been showing as an organization (Microsoft) in Teams. I can no longer sign in to this, I get an error that my account is locked and our administrator says that…

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asked 2026-09-15T12:14:13.68+00:00
JessL 0 Reputation points
commented 2026-09-16T16:47:11.6266667+00:00
BabybooHN 3,810 Reputation points Independent Advisor
2 answers

Delete Teams desktop app sign-in accounts

When I launch Team in the desktop application on my mac I get two business accounts that I no longer use, I deleted the keychain entries, uninstalled the application, reinstalled it but everything remains the same. I need to remove those accounts from…

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asked 2026-08-28T18:05:19.31+00:00
Knox Aurelia 0 Reputation points
commented 2026-08-31T02:29:52.35+00:00
BabybooHN 3,810 Reputation points Independent Advisor
2 answers

Error when adding another account to Teams - User actionable configuration error

Hi; in Teams whilst trying to add another account, [Moderator note: Personally Identifiable Information removed]@ollerton-commercial.co.uk to my [Moderator note: Personally Identifiable Information removed]@outlook.com account I get the following error…

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asked 2026-08-21T10:18:52.59+00:00
Mark Ollerton 0 Reputation points
edited a comment 2026-08-25T04:38:59.3933333+00:00
Darren Bruce 2,440 Reputation points Independent Advisor
1 answer

Cannot login to Teams via my Business Account

Hi there I have 2 accounts a personal and a business both have the emails When I try to add my business login to teams I can't it keeps throwing this error and I'm stuck going around in circles (see below). I've tried deleting, clearing cache, removing…

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asked 2026-08-17T10:01:03.6366667+00:00
Channon Coaching 0 Reputation points
commented 2026-08-23T18:40:28.23+00:00
Heimerdinger 1,465 Reputation points Independent Advisor
1 answer

How to fix adding your works org on your teams on Pura 70

How can I add my works org onto teams or or to log into it cause it doesn't load gives a code everytime

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asked 2026-08-22T18:19:27.63+00:00
Teams org doesn't laod 0 Reputation points
answered 2026-08-22T18:35:02.6333333+00:00
Jayden-P 4,305 Reputation points Independent Advisor
1 answer

Log in credentials and alias emails

I tried to log into a Microsoft teams meeting this morning and I got a message that I could not use my account for that meeting. In my attempts to get in, I've resent passwords multiple times, switched accounts, etc. I seem to be in a loop.

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asked 2026-08-19T19:16:46.32+00:00
janette eckert 0 Reputation points
edited an answer 2026-08-19T20:33:26.3+00:00
Kai-L 21,095 Reputation points Microsoft External Staff Moderator
2 answers

I’m currently unable to log in to the company account via Microsoft Teams. Could you please help me resolve this issue?

The issue started this morning when several employees reported that they were unable to log in to their company accounts through Microsoft Teams. Initially, around 10–12 employees were affected. In the afternoon, more employees started experiencing the…

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asked 2026-08-18T14:43:44.7266667+00:00
Nutthapon Reewason 0 Reputation points
commented 2026-08-19T08:30:17.75+00:00
Hin Vo 1,755 Reputation points Independent Advisor
2 answers

sign in ID

When I open teams, it automatically sets to old user id. How do I change the user id?

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asked 2026-08-17T02:36:54.9+00:00
Kellogg, Sheila 0 Reputation points
answered 2026-08-17T02:48:28.03+00:00
BabybooHN 3,810 Reputation points Independent Advisor