My microsoft acc got hacked my when i try to log in it says email not recognized.

Saad Shams 0 Reputation points
2026-11-14T06:29:28.6166667+00:00

My account got email was changed and i received an email from microsoft saying my acc password was reset. I went to my recovery email and it showed that a new email that i don't recognied was added as you can see on the ss the email "******@doraswjth.live" is not mine my original was ******@gmail.com i also received further email on my sister gmail which was added as recovery email that all my other recovery acc were removed. i have all the proof that iam the real owner please help.

2026-11-14_070416

Windows for home | Windows 11 | Accounts, profiles, and login
0 comments

2 answers

Sort by: Most helpful
Most helpful Newest Oldest
  1. DaveM121 949.2K Reputation points Independent Advisor
    2026-11-14T07:03:45.98+00:00

    Hi Saad,

    1

    The best first option is to use the process on this link to use the Sign In Helper to try to recover your account.

    https://support.microsoft.com/en-us/accounts-billing/manage/help-with-the-microsoft-account-recovery-form

    2

    If that process is not successful, this forum is just a user to user forum, no-one here has any account access or the ability to recover an account, I wish I had better news for you, when a Microsoft account is hacked, if the hackers change the associated data like the Email or if 2FA is enabled on the account, then that account is usually no longer recoverable, try using the process they provide on this link to recover a hacked account, if this process is not successful, sadly, that account cannot be recovered.

    https://support.microsoft.com/en-us/account-billing/how-to-recover-a-hacked-or-compromised-microsoft-account-24ca907d-bcdf-a44b-4656-47f0cd89c245

    Was this answer helpful?

  2. Jay 0 Reputation points
    2026-11-14T06:38:08.9233333+00:00

    Hi Saad My name is Jay and I'm here to help you.

    Have you tried recovering your account via the link below:

    https://account.live.com/acsr

    Thanks.

    Jay

    Was this answer helpful?

Your answer

Answers can be marked as 'Accepted' by the question author and 'Recommended' by moderators, which helps users know the answer solved the author's problem.