![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(179.20000000000002, 99%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHB%3C/text%3E%3C/svg%3E)
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(230.39999999999998, 0%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDV%3C/text%3E%3C/svg%3E)
Hello Harish,
As a moderator, I don't have access to customers' billing or payment information, nor do I have the ability to contact customers directly.
Based on your message, it sounds like you require immediate assistance. I recommend creating a support ticket through the Microsoft 365 Admin Center so that you can reach the Billing Support team directly. A support representative can contact you, assist with your request, and provide clarification regarding any billing-related concerns.
You can find instructions on how to create a support ticket here: Get support for Microsoft 365 for business
Alternatively, if you're comfortable sharing more details about your question in this thread, I'll be happy to assist within the scope of my knowledge and moderator permissions.
If you encounter any issues creating a support ticket or have any additional questions, please feel free to reply.Thank you for your understanding and cooperation.