Recover a deleted folder from Inbox

Ahmed, Shahbaz (PHAC/ASPC) 0 Reputation points
2026-11-13T16:45:20.96+00:00
Outlook | Windows | New Outlook for Windows | For business
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  1. Hendrix 2,775 Reputation points Independent Advisor
    2026-11-13T16:58:26.9766667+00:00

    Hi Shahbar,

    Please first check the Deleted Items folder in your mailbox:

    • Open Outlook and expand Deleted Items folder
    • Look for the deleted folder in the folder list
    • Right-click the folder and select Move Folder, then choose Inbox. Alternatively, you can drag the folder from Deleted Items back under Inbox

    If you can't find an item in the Deleted Items folder, the next place to look is the Recoverable Items folder:

    • Select Deleted Items > choose "Recover items deleted from this folder"
    • Select the missing folder and choose Restore.

    User's image

    • After restoring the folder back to Deleted Items folder, follow the initial steps to move it back to Inbox folder.

    For reference: Recover and restore deleted items in Outlook | Microsoft Support

    Hope this helps. Should you have any further questions or need additional assistance, please feel free to share them in the comment below. I'm very happy to help.

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  2. AI answer

    2026-11-13T16:45:37.54+00:00

    If the folder was deleted accidentally, first check Deleted Items.

    For new Outlook for Windows:

    1. Open Deleted Items.
    2. Look for the deleted folder or the messages that were inside it.
    3. If the folder or items are there, select them and use Move or Restore to put them back in the Inbox or the original location.

    If the folder is not in Deleted Items:

    1. Select Deleted Items.
    2. At the top of the message list, select Recover items deleted from this folder > Recover.
    3. Select the deleted items and choose Restore.
    4. Restored items go back to their original folders when possible. If the original folder no longer exists, messages are restored to the Inbox.

    Important details:

    • In Outlook, a deleted folder can be recovered only if it is still in Deleted Items.
    • A folder that was permanently deleted cannot be recovered as a folder.
    • If the folder itself cannot be recovered, the messages from that folder may still be recoverable through Recover items deleted from this folder.
    • If the deleted items are not available there either, contact the organization’s IT administrator.

    For classic Outlook, if the deleted folder is still under Deleted Items, expand Deleted Items and drag the folder back to its original location.


    References:

    AI-generated content may be incorrect. Read our transparency notes for more information.

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