bought m365 storage

Rolando Hernandez 0 Reputation points
2026-11-13T16:17:42.4766667+00:00

I purchased additional storage, but not showing. m365. please help

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
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  1. GsN5034 - IA 79,510 Reputation points Independent Advisor
    2026-11-13T16:58:02.0233333+00:00

    Hello,

    Currently, some Microsoft services are experiencing global outages where Outlook, OneDrive, and other Microsoft 365 services may not work as expected.

    Microsoft is investigating the issue and working to restore the affected services.

    You can check the latest Service Health Status at the link below.

    https://status.cloud.microsoft/

    For the latest updates, you can also visit Microsoft’s official Microsoft 365 Status account on X (Twitter):

    https://x.com/MSFT365Status/status/2120938282204688468

    *Please check your account storage once the services have been fully restored.

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  2. AI answer

    2026-11-13T16:17:57.29+00:00

    Purchased storage does not appear immediately. It can take up to 24 hours to show, and in some cases up to 48 hours.

    Try this:

    1. Go to Manage storage.
    2. Refresh the page and check whether the extra storage is visible.
    3. If this is a shared Microsoft 365 subscription and the added storage is for a member, verify that the invitation was accepted. After acceptance, storage changes can take about 2 hours to appear.
    4. If the quota still has not updated after 48 hours, contact support.

    If storage is full while waiting for the update, OneDrive can become read-only and Outlook.com email can stop sending or receiving until the account is back under quota.

    AI-generated content may be incorrect. Read our transparency notes for more information.

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