Cannot delete files in word onedrive

Question

Cannot delete files in word onedrive

Helena ku 0

Like to delete some word files in OneDrive pages are constantly moving to commercials of microsOft. Very annoying

Mod note [moved from community tag]

Neil D 35,005 Reputation points Volunteer Moderator

2026-11-13T15:17:16.3233333+00:00

Microsoft have been having server problems. It could be something to do with that.

How does deleting files show adverts from Microsoft. Do the files delete or are they still there after you try to delete. Do the adverts hide the files or the options to delete?

1 answer

Your answer

Neil D 35,005 Reputation points Volunteer Moderator

2026-11-13T15:17:16.3233333+00:00

Microsoft have been having server problems. It could be something to do with that.

How does deleting files show adverts from Microsoft. Do the files delete or are they still there after you try to delete. Do the adverts hide the files or the options to delete?

Answer 1

Thomas4-N 23,750 Microsoft External Staff Moderator

Hello Helena ku,

If promotional pages are interrupting you while deleting Word documents, could you try going directly to OneDrive?

Sign in, open My files, select the documents you want to remove, and choose Delete.

If OneDrive is synced to your PC, you can also delete them through File Explorer, although this removes the files from OneDrive online as well. Delete files or folders in OneDrive.

Let me know if you're still being redirected to promotional pages when accessing OneDrive directly.

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