My Outlook is not working from 12 AM

Kamalakannan N 0 Reputation points
2026-11-13T07:33:39.78+00:00

hi

My Microsoft Outlook has not been working since 12 AM, and i am from India

When will this issue be solved

Outlook | Windows | New Outlook for Windows | For business
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  1. AI answer

    2026-11-13T07:34:27.6666667+00:00

    Your Outlook problem is consistent with the broader Microsoft 365 outage affecting Outlook and other services in India on November 13, 2026, and Microsoft has not published a confirmed restoration time in the available updates.^1^

    Reports indicate that recovery is still in progress and may be uneven, so restarting, reinstalling, or recreating your Outlook profile is unlikely to help while the service incident remains active.^2^

    Check restoration progress

    • If you are a Microsoft 365 administrator: Open Microsoft 365 admin center → Health → Service health → Active issues Microsoft is working on. Select the Outlook or Exchange Online incident to see its status, latest update, affected services, and any estimated recovery information Microsoft has provided.^3^
    • If you are not an administrator: Ask your organization’s IT administrator to check that tenant-specific incident. Service-health access requires an appropriate administrator role.
    • If the admin center is unavailable, check the public Microsoft service health status page.^4^

    Wait until the incident status changes to Service restored, then close and reopen New Outlook. If Outlook still fails after Microsoft confirms restoration, report the issue to your IT administrator with the exact error message and whether Outlook on the web also fails.

    References

    1. Microsoft 365 outage: Microsoft Teams, Outlook, Microsoft Copilot and 16 other services impacted
    2. Microsoft Outage LIVE: Microsoft says steps to fix Outlook outage not going 'as expected'
    3. How to check Microsoft 365 service health
    4. Microsoft service health status
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  2. Heimerdinger 1,645 Reputation points Independent Advisor
    2026-11-13T07:45:09.8866667+00:00

    Hello @Kamalakannan N,

    I completely understand how crucial a fully functioning email system is for your daily operations, and I know how frustrating and disruptive it can be to experience these unexpected service interruptions. I wanted to reach out personally to share the latest details regarding the widespread Microsoft 365 service incident (Incident ID: MO1550821) that is currently impacting Exchange Online and related services.

    User's image

    User's image

    According to the latest update from Microsoft, this situation is being handled with the highest level of urgency and priority. Technical teams are continuously monitoring server performance across regions, confirming that newly deployed patches are functioning as intended following infrastructure reboots, and actively expanding capacity through Virtual Machines. While these recovery efforts have shown some marginal success so far, a definitive timeframe for the complete restoration of email connectivity has not yet been finalized.

    Please rest assured that bringing the systems back online securely and stably is the top focus right now, and work is ongoing around the clock. The next official status update from Microsoft is scheduled for today, November 13, 2026, at 2:30 PM GMT+7, and I will monitor the progress closely to keep you informed as soon as new information becomes available.

    I sincerely appreciate your patience, understanding, and cooperation while this matter is being resolved. Please feel free to let me know if you have any further questions or if there is anything else I can assist you with in the meantime.

    Best regards,

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