Problem sending word to outlook email, and sending through outlook

Henry Miller 0 Reputation points
2026-11-13T01:56:58.29+00:00

I am having trouble sending documents in Microsoft Word and Outlook.

Documents in Word, I go to “send a copy” , I then select Outlook as the source (like I have done several times in the past, this just started the other day). In the Outlook, I add address, subject, then hit send.

The message failed to send

Unable to deliver messages at this time. Please open the Outlook app to send the draft.

So, I go to the Outlook app and try to attach file. When another message pops up.

Something went wrong

Failed to attach a copy. Please try to insert link or check the permission of the file.

I have tried checking the Outlook is not the new version like the online trouble checks.

Please help, I have so many invoices and estimates that I have to send out.

Henry E Miller

Outlook | Outlook for mobile | Outlook for iOS | For home
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  1. Jeronimo Fuerte 48,875 Reputation points Independent Advisor
    2026-11-13T02:34:12.5333333+00:00

    Are your documents stored in OneDrive, iCloud Drive, or on your device? Can you send a plain email without an attachment, and does the attachment error happen with every document? Microsoft has reported a broader service disruption that could be related to the situation you are facing.

    sdf.status.cloud.microsoft

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