Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
No need to apologize. I understand the confusion.
Unfortunately, I can't access your billing records directly, but you can review your purchase history here:
https://account.microsoft.com/billing/orders
Check whether you have multiple Microsoft 365 purchases for the dates you mentioned.
If you find duplicate charges, contact Microsoft Billing Support to have them review the transactions and assist with any eligible refunds:
You can contact a Microsoft support agent by following these steps:
- Go to the Microsoft Contact Support page: Microsoft Contact Support
- Select Microsoft 365.
- Click Get Home Support.
- In the box provided, type billing and press Enter.
- On the next page, scroll down and click Sign in to Contact Support.
- Sign in with the Microsoft account associated with your subscription.
- Click Contact Support
- Under Products and services, choose Microsoft 365 and Office.
- Under Category, select Manage my Subscription.
- Choose Chat with support agent in web browser to start a live chat with a Microsoft support representative.
Since you only want one Microsoft 365 Premium subscription for personal use, they can also help ensure you keep the correct subscription and cancel any unwanted ones.
I hope this helps!