Sending, receiving, and organizing email in Outlook on the web for business
The University at Buffalo has not published a restoration time; monitor UBIT Alerts for the next official update rather than relying on an estimated recovery time.^1^
The current UB notice is “UPDATE: Microsoft 365 Services Intermittent — Thursday, November 12, 2026, 1:00 p.m. ET.” Because UBmail uses Microsoft 365/Outlook, that incident can affect university email access and delivery.^2^
Where to check
- Students, faculty, and staff: Check the UBIT Alerts page for updated status and restoration information.
- UB Microsoft 365 administrators: In the Microsoft 365 admin center, open Health → Service health, select the active Exchange Online or Microsoft 365 incident, and review All Updates. Microsoft includes the latest status and user impact there; access requires an appropriate administrator role.^3^
- If UBIT later marks the incident resolved but your mailbox remains unavailable, contact the UBIT Help Center through the contact information on the UBIT Alerts page.
Avoid changing Outlook profiles, passwords, or device settings while the university-wide incident remains active; those changes will not restore a service experiencing a central outage.
References