EMAIL service to SUNY Buffalo

John Richard 0 Reputation points
2026-11-12T23:30:42.5533333+00:00

When will EMAIL be restored to the University at Buffalo, SUNY?

Outlook | Web | Outlook on the web for business | Email
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  1. Dora-T 2,175 Reputation points Independent Advisor
    2026-11-13T00:00:55.4433333+00:00

    Hi @John Richard

    Based on your description, this issue appears to be related to Microsoft's ongoing service incident (Incident ID: MO1550821), which is affecting connectivity to multiple Microsoft 365 services, including Exchange Online, Microsoft Teams, and SharePoint Online.

    User's image

    Microsoft is still working to restore the affected services, and a full restoration time has not yet been confirmed. If you are a Microsoft 365 administrator, you can check the Service Health dashboard in the Microsoft 365 Admin Center for the latest updates on the incident and its recovery progress.

    If you're an end user without admin permissions, kindly reach out to your organization's IT administrator for assistance. If you're unsure who your Microsoft 365 administrator is, you can find guidance here: How can I find my Microsoft 365 admin? - Microsoft Support     

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  2. AI answer

    2026-11-12T23:32:07.0766667+00:00

    The University at Buffalo has not published a restoration time; monitor UBIT Alerts for the next official update rather than relying on an estimated recovery time.^1^

    The current UB notice is “UPDATE: Microsoft 365 Services Intermittent — Thursday, November 12, 2026, 1:00 p.m. ET.” Because UBmail uses Microsoft 365/Outlook, that incident can affect university email access and delivery.^2^

    Where to check

    • Students, faculty, and staff: Check the UBIT Alerts page for updated status and restoration information.
    • UB Microsoft 365 administrators: In the Microsoft 365 admin center, open Health → Service health, select the active Exchange Online or Microsoft 365 incident, and review All Updates. Microsoft includes the latest status and user impact there; access requires an appropriate administrator role.^3^
    • If UBIT later marks the incident resolved but your mailbox remains unavailable, contact the UBIT Help Center through the contact information on the UBIT Alerts page.

    Avoid changing Outlook profiles, passwords, or device settings while the university-wide incident remains active; those changes will not restore a service experiencing a central outage.

    References

    1. UBIT Alerts - University at Buffalo
    2. UBmail: Your UB Email Address - UBIT - University at Buffalo
    3. How to check Microsoft 365 service health
    AI-generated content may be incorrect. Read our transparency notes for more information.

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