When will Outlook be restored today?

Maureen Motter 0

Outlook is not working. Can't receive, send or look at my calendar.

Fernando Vergara Floyd 15 Reputation points

2026-11-13T07:58:35.8733333+00:00

...at almost 3am (Nov 13 2026 - GMT-5) the whole thing is still down.
Michael Martin 0 Reputation points

2026-11-13T10:14:43.9733333+00:00

Midday here in Europe and it's still not working.
Ivonne De LaRosa 0 Reputation points

2026-11-13T10:22:14.9433333+00:00

Well is up, but the folders are empty, the calendar does not synch. Is a major disaster.
Aman kumar bhargava 0 Reputation points

2026-11-13T10:35:21.5033333+00:00

Currently, Microsoft Outlook is working properly on mobile devices, but it is not functioning on laptops/desktops. This indicates that the issue may be related to the desktop application, authentication, synchronization, or server connectivity rather than a complete service outage.
Need to check the matrix and logs to find the actual issue it may be not working because we are giving more importance to Artificial Intelligence AI instead of Humane, we have to remember that AI is made by Human he can not work without us human have to interact with System to make AI more capable to understand the small needs of syaytem.
AI works Great with Human Interaction.
Alessandro Giusti 20 Reputation points

2026-11-13T10:41:46.95+00:00

Is not working on my mobile!
Kevin Grain 0 Reputation points

2026-11-13T10:52:58.63+00:00

Outlook is not fully working on mobile devices. It might appear so but no new emails are available, suggesting the problem is more fundamental than an issue with the desktop application.
Blake A 0 Reputation points

2026-11-13T10:53:22.2333333+00:00

In Iowa and not working on desktop or mobile
Memoryclearance 0 Reputation points

2026-11-13T11:04:11.2233333+00:00

Still down for me as of this afternoon. Same symptoms as others: Outlook on the web loads the shell, but folders are empty, no new mail is arriving, and Calendar won't sync. Desktop app shows connected, but nothing moves. Mobile is inconsistent — sometimes it looks fine, but there's no new mail behind it. Posting in case it helps others confirm this is a service-side issue, not a local one. I've already ruled out the browser session (tried incognito) and storage (plenty of headroom).
Tiffany Ann Jones 0 Reputation points

2026-11-13T11:14:18.1966667+00:00

Florida here - still down for my firm on mobile and desktop. Interestingly enough I see notifications on my mobile of some new emails and then when I click on them it takes me to the mobile application and the previewed email is not there. Still nothing after around 12 yesterday (11/12)
Maykon Vinícius 0 Reputation points

2026-11-13T11:29:34.4833333+00:00

Aqui em Dubai são 15:30 e até agora não volto!
Bodla, Shashidhar 0 Reputation points

2026-11-13T11:40:07.51+00:00

Hi,

At 6,37 AM EST, The services are still showing down. There is no ETA. It is a major impact on email services. No outlook synch, the mail sent on 11/12 after 3pm EST are still not relayed, delivered.
Eric Anderson 0 Reputation points

2026-11-13T11:40:52.48+00:00

Not working on my mobile
Brenda Sikari 0 Reputation points

2026-11-13T11:44:09.1366667+00:00

Some of my users were able to send, receive emails today on laptops, desktops and mobile, as of 2pm,Papua New Guinea, Port Moresby.
Nayaganti, Lakshminarayana (SHS DI DH TP R&D) 0 Reputation points

2026-11-13T11:56:43.8266667+00:00

Outlooks start working now .Copilot is still down
Jason goh 0 Reputation points

2026-11-13T12:03:49.0033333+00:00

More than 12 hours, email & Copilot services are still down. AI cant fix?
I'm "lucky", i m still using Desktop version of Microsoft Office 2021.
RIPUNJOY MEDHI 0 Reputation points

2026-11-13T12:12:27.0033333+00:00

13 Nov 2026 1741PM IST, India. Still down.
Lou Farrell 0 Reputation points

2026-11-13T12:12:42.5866667+00:00

Outlook just became fully functional on my desktop. Hope the problem is solved
Israel Garcia 0 Reputation points

2026-11-13T12:30:19.93+00:00

Microsoft Tools is back...up & running here in México
Israel Garcia 0 Reputation points

2026-11-13T12:31:30.6233333+00:00

Outlook is back up and running here in Monterrey NL México
Felipe Feitosa 0 Reputation points

2026-11-13T12:41:29.2266667+00:00

I can't see my meetings

12 answers

Dio Xavier 298.7K Reputation points Volunteer Moderator

2026-11-13T17:57:21.33+00:00

Hello,

Welcome to the Microsoft Community.

Good afternoon. The issue is related to instability in Microsoft's servers; this has already been resolved, and services are currently being restarted. Please see the official message from Microsoft:

"We deeply regret the interruption that this incident caused to our clients and partners. We know with confidence that those deposited in our services and we take that responsibility extremely seriously. We are observing a broad recovery and stability in our services. This was a technical issue, not related to cyber security or AI/agents. The incident was caused by a problem during a previous network capacity update, which arose after a recent network move. We resolve the underlying problem and continue to restore service for customers and remaining regions. Given the scale of demand, we restore services gradually, validating stability at each stage. Please note that this has been delayed for more, helping to guarantee a stable restoration. We will provide a complete post-incident report as long as our review is completed".
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Marilyn 0 Reputation points

2026-11-13T15:57:09.6966667+00:00

I'm is still not working. Any idea on when?
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When will Outlook be restored today?

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