Is outlook down

Kathy Rohrman 55 Reputation points
2026-11-12T18:30:05.2166667+00:00

I keep getting failed to fetch when trying to access Outlook

Outlook | Web | Outlook.com | Email

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  1. AI answer

    2026-11-12T18:32:10.65+00:00

    Yes—Microsoft is currently reporting an Outlook/Exchange Online service incident affecting mailbox connections, including Outlook on the web, so the “failed to fetch” error is consistent with a Microsoft-side outage.

    Monitor the public Microsoft service health status page for recovery updates ^1^. No local repair should be necessary while the incident remains active; retry Outlook after Microsoft marks the service as restored. Microsoft’s Outlook.com guidance also directs users with access problems to that status page ^2^.

    If service health shows everything is restored

    Only then test Outlook.com in an InPrivate or Incognito window:

    • Works privately: clear cookies and site data for Outlook/Microsoft sites, then temporarily disable browser extensions such as ad blockers.
    • Still fails on multiple browsers or devices: contact Outlook.com support. If Outlook opens, select Help, enter the problem, then choose Still need help? → Yes. If Outlook cannot open at all, use Microsoft’s direct sign-in support option documented on the support page ^3^.

    References

    1. Microsoft service health status
    2. Fixes or workarounds for recent issues on Outlook.com | Microsoft Support
    3. Can't send or receive email in Outlook.com | Microsoft Support
    AI-generated content may be incorrect. Read our transparency notes for more information.

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  2. Risa Nurhidayati 15 Reputation points
    2026-11-12T21:58:32.2433333+00:00

    I'm in Australia and still having this issue. Does anyone know when Microsoft plan to resolve this issue? any ETA?

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  3. Sumit 44,986 Reputation points Volunteer Moderator
    2026-11-13T01:16:58.77+00:00

    It is still down.

    https://status.cloud.microsoft

    User impact: Users may be unable to access or perform several actions in Microsoft 365 services.

    Current status: We're continuing to test the viability of recovery options. This issue impacts Outlook.com, OneDrive,

    OneNote, To Do, Teams, and Microsoft 365 for the web' although you may also see issues in other Microsoft 365

    services could be affected.

    Next update by: Friday, November 13, 2026, at 4:30 AM UTC

    Last updated: Friday, November 13, 2026 at 12:36:10 AM UTC

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  4. Minh Kha DO PHAN - BUI 5 Reputation points
    2026-11-12T22:16:29.53+00:00

    My emails arent loading either. It seems to jsut be emails other microsoft serivces work

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  5. ahmad el shamy 0 Reputation points
    2026-11-12T23:33:55.39+00:00

    outlook is out of service in Australia since 4 am

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