My Office 365 subscription

Jacques Kostic 0 Reputation points
2026-11-11T10:11:57.47+00:00

I have several question.

First:

Why my doughter who is more than 16 years old cannot access the CoPilot funcionalities I am paying for and I am allowing her to use for school purpose?

Why I have to login each time when I change microfot page to access various services?

SSO??

Thanks for your help

jko

Microsoft 365 and Office | Subscription, account, billing | For home | Other
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  1. GsN5034 - IA 80,095 Reputation points Independent Advisor
    2026-11-11T11:12:43.8433333+00:00

    Hello,

    The AI-powered features in Microsoft 365 apps are available only to users who are 18 years of age or older. Users under the age of 18 can still use Microsoft Office apps, but they will not have access to the AI-powered features, such as Copilot in Office 365.

    Screenshot 2026-11-11 164008 (1) (1)

    You can learn more about managing AI features for your daughter's account on the Microsoft Family Safety settings page here:

    https://account.microsoft.com/family/settings/ai-controls/

    Regarding the second issue:

    "Why I have to login each time when I change microsoft page to access various services?"

    This could be a browser-specific problem.

    Try clearing your browsing history, cache, and cookies. Then, sign in to your Microsoft account again and try accessing the services.

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  2. Jacques Kostic 0 Reputation points
    2026-11-11T10:18:03.64+00:00

    I am leaving in France!

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  3. Jacques Kostic 0 Reputation points
    2026-11-11T10:17:17.3866667+00:00

    This is not correct that CoPilot is only usable by the subcriptor.

    My wife has been added to the family and she have access.

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