Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
Hi Pettis Perry,
The term “Premium” can refer to different subscriptions depending on whether you are using a personal Microsoft account or a work or school account, so seeing Copilot available does not by itself confirm that you have the Premium plan.
If you use a personal Microsoft account, sign in to the Services & subscriptions page with the account used to purchase Microsoft 365 and check the exact plan name shown there. If the subscription is shared with you through Microsoft 365 Family, some Copilot features may be available, but that does not mean your account owns Microsoft 365 Premium.
For a work or school account, sign in to Microsoft 365, scroll to the account information at the bottom of the Home page, and check whether the label says Copilot Chat (Basic), M365 Copilot (Basic), or M365 Copilot (Premium).
If you are still unsure, please let me know whether you are using a personal or work/school account and share only the plan name or Copilot label displayed. Please do not post your email address, order number, or payment details publicly. Thank you so much for your understanding.
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