I need to activate my legaLLY PURCHASED OFFICE PROFESSIONAL KEY

Question

I need to activate my legaLLY PURCHASED OFFICE PROFESSIONAL KEY

con asciak 0

MICROSOFT OFFICE PROFESIONALPLUS 2010 CANNOT VERIFY THE LICENCE FOR THIS PRODUCT.CAN SOMEONE PLEASE VERIFY THAT I AM NOT STAELIGN THIS BUT PAID GOOD MONEY FOR IT i HAVE RECEIPT DATED 2 MARCH 2011. THIS OFFICE WAS RENISTALLED WITH HELP FROM MICROSAODT ON 15 dECEMBER 2012 AND ALSO ON MY NEXT COMPUTER WITH SAME HELP ON 13 jANUARY 2022. nOW I CANT FIND HELP FROM ANYONE. i AM 78 AND DO NOT WISH TO RENT OFFICE 365 BUT CONTIMUE TO USE MY LEGAL COPY OF OFFICE 2010

con asciak 0 Reputation points

2026-11-12T02:32:51.73+00:00

Seeems you made a conscious effort to block keys. WHY?

I paid for the key and just want to use it with no support. its like you buying a car and after 15years Ford blocks you using it for no real reason as the car still runs ok Ford do not maintain it so why r u blocking my office copy that you sold me.

my mobile number is [Phone number removed]. you can fix the problem so why not call me with a correct key?

i have tried all avenues and each just stops at a blank wall becaeu you do not allow us to contact you person to person.

please reply I am 78 years old and just want to write letters and read my old letters an files.

your making more than enough to survive why force em into buying a new office subscription that I do nto need.

my purchace allowed you to grow since 2010 .

Moderator note: Personal information removed.
con asciak 0 Reputation points

2026-11-12T02:46:40.5166667+00:00

I paid for this cd of office with my money way back in 2011.

your company grew in size using my money, so why are you blocking my legally owned and purchased copy from being used?

I need someone to call me with a useable key as you blocked my Legally owned key.

How would you feel if you bought a Tesla today and in ten years Elon blocked your car from running even though you maintained it and it works to get you from A to B?

That is what you are doing to me. You sold me a system office 2010, I paid my hard earned dollars, it still works for me but now you blocked it from working.
Michelle Nguyen 2,860 Reputation points Independent Advisor

2026-11-13T16:44:28.2633333+00:00

Hi @con asciak

I completely understand how frustrating this must be for you. You might want to check out Stefan Blom's suggestion above, and if possible, could you share a few more details with me so I can help you better?

3 answers

Your answer

con asciak 0 Reputation points

2026-11-12T02:32:51.73+00:00

Seeems you made a conscious effort to block keys. WHY?

I paid for the key and just want to use it with no support. its like you buying a car and after 15years Ford blocks you using it for no real reason as the car still runs ok Ford do not maintain it so why r u blocking my office copy that you sold me.

my mobile number is [Phone number removed]. you can fix the problem so why not call me with a correct key?

i have tried all avenues and each just stops at a blank wall becaeu you do not allow us to contact you person to person.

please reply I am 78 years old and just want to write letters and read my old letters an files.

your making more than enough to survive why force em into buying a new office subscription that I do nto need.

my purchace allowed you to grow since 2010 .

Moderator note: Personal information removed.
con asciak 0 Reputation points

2026-11-12T02:46:40.5166667+00:00

I paid for this cd of office with my money way back in 2011.

your company grew in size using my money, so why are you blocking my legally owned and purchased copy from being used?

I need someone to call me with a useable key as you blocked my Legally owned key.

How would you feel if you bought a Tesla today and in ten years Elon blocked your car from running even though you maintained it and it works to get you from A to B?

That is what you are doing to me. You sold me a system office 2010, I paid my hard earned dollars, it still works for me but now you blocked it from working.
Michelle Nguyen 2,860 Reputation points Independent Advisor

2026-11-13T16:44:28.2633333+00:00

Hi @con asciak

I completely understand how frustrating this must be for you. You might want to check out Stefan Blom's suggestion above, and if possible, could you share a few more details with me so I can help you better?

Answer 1

Please note that Microsoft Office 2010 reached End of Support on October 13, 2020. After this date, Microsoft no longer provides security updates, bug fixes, technical support, or time zone updates for this product.

Hi @con asciak

I completely understand your frustration after having legitimately purchased your license and now running into this "Cannot verify the license" error. To help you as best as I can, could you please provide a few more details:

Which Windows operating system are you currently using?
Do you still have your product key card, physical box, or the email containing your 25-character Product Key?
When you open other Office apps like Excel or PowerPoint, does a red banner with "Unlicensed Product" appear at the top?

Please share any additional information so I can assist you better!

Answer 2

Stefan Blom 357.7K MVP Volunteer Moderator

See if https://support.microsoft.com/en-us/windows/activation/activate-microsoft-perpetual-products-using-the-product-activation-portal helps.

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Answer 3

Stefan Blom 357.7K MVP Volunteer Moderator

Please note that you are not communicating with Microsoft support here, only with your fellow users.

Activation issues can often be resolved if you go to https://support.microsoft.com/en-us/windows/activation/activate-microsoft-perpetual-products-using-the-product-activation-portal . Did you try that? The process may require that you contact Microsoft chat support (also mentioned in the article).

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