2013 office professional

jane lewis 0 Reputation points
2026-11-07T18:40:38.7733333+00:00

2013 office professional stopped working. How can I fix

Microsoft 365 and Office | Install, redeem, activate | For home | Windows
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  1. Stefan Blom 357.4K Reputation points MVP Volunteer Moderator
    2026-11-10T16:26:46.0066667+00:00

    I want to uninstall office 2013. I want to install 2021 so I can have publisher.

    You should be able to uninstall Office 2013 from Windows Settings (or Control Panel, if you have an older version of Windows).

    You can only install Office 2021, with Publisher, if you have a license for Office Professional 2021.

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  2. Stefan Blom 357.4K Reputation points MVP Volunteer Moderator
    2026-11-07T18:49:20.76+00:00

    Do you see any specific error messages?

    An Office repair may help. Before you begin, make sure that you are able to reinstall the product, in case it becomes necessary. For Office 2013, that usually requires a product key and the original installation disc.

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  3. AI answer

    2026-11-07T18:40:52.8133333+00:00

    Try these steps in order:

    1. Update Office
      • Open an Office app such as Word.
      • Go to File > Account.
      • Under Product Information, select Update Options > Update Now.
      • If Update Now is not shown, select Enable Updates first.
    2. Start the app in Safe Mode to check add-ins
      • Press Windows key + R to open Run.
      • For Word, type winword /safe
      • For Excel, type excel /safe
      • For PowerPoint, type powerpnt /safe
      • If the app opens in Safe Mode, go to File > Options > Add-Ins.
      • In Manage, select the app add-ins or COM Add-ins, then select Go.
      • Clear one add-in at a time, select OK, then restart the app normally.
      • Older add-ins such as Abbyy FineReader, PowerWord, and Dragon Naturally Speaking are known to cause problems.
    3. Repair Office
      • Open Control Panel > Uninstall a program.
      • Select Microsoft Office 2013 and choose Change.
      • If it is a Click-to-Run installation, choose Online Repair. This is more thorough than Quick Repair.
      • If it is an MSI-based installation, choose Repair and continue.
    4. Update Windows and device drivers
      • Install the latest Windows updates.
      • If the issue continues, update drivers for the video card, printer, mouse, and keyboard.
      • On laptops, also check the laptop manufacturer’s site for updated drivers. An older DisplayLink User Mode Driver is a known cause on some systems.
    5. Uninstall and reinstall Office
      • If repair does not fix it, use the Microsoft uninstall troubleshooter to remove Office completely, restart the PC, and then reinstall Office.
    6. Office 2013 support note
      • Office 2013 is no longer supported. If available on the Microsoft account, installing the latest Microsoft 365 Apps is the recommended long-term fix.

    References:

    AI-generated content may be incorrect. Read our transparency notes for more information.

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