If the card number changed, add the new card as a new payment method. The card number and card type cannot be edited.
For a Microsoft account subscription:
- Go to
https://account.microsoft.com/billing/payments.
- Find Payment methods.
- Add the new card, or select View or edit card if only details like billing address or expiration date need updating.
- If this is for a subscription, then go to
https://account.microsoft.com/services.
- Find the subscription, select Manage, then Change how you pay.
- Select the new card as the payment method.
Important details when adding the card:
- Enter the name exactly as it appears on the card.
- If the address is too long for Address 1, use Address 2 and do not abbreviate it.
- If the old card was replaced with a completely new number, remove the old card after the new one is added and set as default.
If the update does not work, common causes include issuer fraud blocks, 3-D Secure or online payment restrictions, and name mismatches on the card.
References: