chargeing my debit card, unauthorized

michael lee 0 Reputation points
2026-11-05T17:58:09.1733333+00:00

you charged my devit card and i do not subscribe to microsoft

Microsoft 365 and Office | Subscription, account, billing | For home | Other
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  1. Stefan Blom 357.1K Reputation points MVP Volunteer Moderator
    2026-11-05T19:56:45.5966667+00:00

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  2. Lester Bernard Reyes 86,725 Reputation points Independent Advisor
    2026-11-05T19:51:03.32+00:00

    Hi, I'm Bernard. I'm happy to help!

    To check for unknown charges, kindly go to this link:

    https://account.microsoft.com/services

    Please check for any unknown charges or subscriptions you may be paying for.

    If you want to cancel or request a refund, click Manage > select Cancel, then follow the prompts to refund the subscription.

    Note: If there is no option for a refund, you may reach Microsoft Accounts and Billing support by following the steps below:

    Go to this link: https://support.microsoft.com/home/contact

    In the search bar, type in your issue, then hit enter.

    Scroll down to the bottom and select the blue button "Contact Support"

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  3. AI answer

    2026-11-05T17:58:28.7633333+00:00
    1. Go to the Manage your payments page of the Microsoft account dashboard and select Investigate to check whether the charge is tied to a Microsoft purchase or subscription.
    2. Also review Services & subscriptions and Order history on the Microsoft account to look for any matching charge.
    3. Common causes of unexpected Microsoft charges include:
      • recurring billing on a subscription
      • a purchase by a family member or someone with access to the card
      • a previously declined charge being retried
      • a pre-order or split order shipping
      • an in-app purchase
    4. If the charge does not appear on any Microsoft account, contact the bank or card provider immediately and report the card as compromised or stolen to prevent more charges. Disputing the charge alone does not stop future fraudulent charges.
    5. If the charge is confirmed as unauthorized and tied to Microsoft, contact Microsoft Support through Contact Microsoft Support.

    References:

    AI-generated content may be incorrect. Read our transparency notes for more information.

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