Microsoft Store company verification blocked – support inaccessible and no email response

Microsoft Store company verification blocked – support inaccessible and no email response

My Microsoft Store company developer registration is blocked at business and employment verification.

I am a registered Austrian sole proprietor and submitted my official GISA business registration.

I contacted ******@service.microsoft.com on October 26 and followed up on November 2, 2026, without receiving a response or case number.

The official Windows Developer Support portal redirects me to Engage Center, which remains stuck loading in both Edge and Chrome.

Even the official Engage Center invitation link fails with:

"unauthorized_client: The client does not exist or is not enabled for consumers."

Could a Microsoft moderator please escalate this to the Microsoft Store Developer Onboarding team or provide a working way to create a private support ticket?

I need to complete verification and publish my Windows application in the Microsoft Store.